Havertys Furniture Customer Satisfaction Survey

Havertys Furniture Customer Satisfaction Survey, powered by Foresee helps to measure customer satisfaction. The survey is available at feedback.havertys.com, and helps Havertys identify problematic areas as well as happy customers. Your feedback is very powerful and gives you a chance to praise the company or point out any issues you had on your last visit.

About Havertys

Havertys is a well-known retail furniture company with over one hundred retail locations. The stores are mostly in the central and southern United States. They also allow customers to shop on their website, which is very convenient. The company was founded in 1885 by brothers, James and Michael Haverty. The first retail store opened in Atlanta, Georgia. By 1955, the company had close to 40 stores spread across 10 states. Most of these locations were downtown in major cities.

The company is known for selling high-quality furniture items. The chain sells furniture for the living room, dining room, bedroom, and home office. In addition, you’ll find accessories, outdoor furnishings, media room items, and rugs. In the late 1980s, the company underwent massive renovations on most of their stores.

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The idea was to increase the lighting and give the furniture stores a modern look. They expanded many of the stores during this time. Moreover, due to lack of sales, all of their downtown locations were closed.

How to Participate in Havertys Customer Satisfaction Survey

Havertys-Furniture-Survey

You Will Need:

  • A receipt for your purchase.
  • A computer or mobile device.
  • Internet access.
  • Ability to read and comprehend English.

Instructions:

  1. Head over to feedback.havertys.com.
  2. Enter the receipt code from your most recent sales receipt.
  3. Re-enter the receipt code for verification in the provided boxes.
  4. Enter your age range from the drop-down menu.
  5. Enter the characters seen in the box.
  6. Click the “Submit” button.
  7. Begin the survey.
  8. Answer each question to the best of your ability.
  9. Enter your contact information.
  10. Submit the survey and wait until you see the Havertys “Thank you for your time” message before exiting the screen.

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Conclusion:

Once you complete the survey, you will need to hang on to this number since it is tied to the special sweepstakes that you are automatically entered in for taking the time to fill out of the survey. Taking the survey only takes a couple of minutes, but it gives you a chance to voice your opinion. It also lets the company know where they need to improve. Today, competition is fierce among furniture retailers, so your feedback is truly invaluable to Havertys.