Buffalo Wild Wings Guest Experience Survey

There are many ways to gauge guest satisfaction. However, asking guests to fill out surveys is, perhaps, the most effective way for them to voice their opinions. Asking guests to express their approval, or lack thereof, however, is not enough. There has to be a system of analyzing the feedback received, otherwise a business would find it difficult to tailor its operations to customer needs. The Buffalo Wild Wings Guest Experience Survey is a tool that, on one hand, gives guests the opportunity to voice their opinions about the company and, on the other hand, equips the company with the necessary information it needs to improve its restaurants, products, and customer service.

Since opening in 1982, Buffalo Wild Wings have made it their mission to serve guests and engage them through authentic New York-style wings and beer in a casual dining environment. As they continue the ongoing process of planning improvements and future changes to their restaurants and operations, they want to hear from you. They need to know how they are doing and what they can do better. Your feedback and opinions matter as they continue to build a better restaurant chain for their guests.

About the Buffalo Wild Wings

Buffalo Wild Wings is a restaurant and sports bar chain, which specializes in serving chicken wings, sauces, and beer. Co-founded in 1982 by Scott Lowery and Jim Disbrow, it operates more than 1,050 locations across the U.S., Mexico, Canada, and the Philippines.

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Of these, 585 are franchised locations while 485 are company owned and operated locations. Headquartered in Minneapolis, Minnesota, Buffalo Wild Wings is the ultimate place to grab a cold beer, each chicken wings, and meet your friends to catch a game in HD.

How to Complete the Buffalo Wild Wings Guest Experience Survey

You Will Need:

  • A computer or mobile device with internet access
  • A recent and valid receipt with a survey invitation
  • A basic understanding of English or Spanish

Instructions:

  1. Visit the survey site at Survey.buffalowildwings.com.
  2. Choose the language you would prefer to take the survey.
  3. Enter the four-digit store number printed at the top of your receipt. If your store number only has three digits, enter a leading zero.
  4. Enter the 15-digit survey code found on your receipt.
  5. Enter the date of your visit by clicking on the calendar provided.
  6. Select the time of day you visited.
  7. Enter and validate your email address to receive the code for your special offer. The code will be displayed on your screen once your complete the survey.
  8. Think about your most recent visit to Buffalo Wild Wings and answer questions based on your experience.
  9. Answer all questions truthfully.
  10. Write your redemption code in the space indicated on your receipt.

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Conclusion:

Your participation in this guest experience survey is highly appreciated. The survey should take approximately 8 minutes of your time to complete. As a token of appreciation for your valued feedback and time, Buffalo Wild Wings will give you a code you can use to redeem your special survey offer. However, you must redeem your offer within 14 days.