Do you wish to share your experience at Del Taco with the management of the company? Do you want to let the company know how delectable their food is and whether or not their customer service is up to the mark or not? If yes, then grab the chance being offered to you by the company and participate in the Del Taco Guest Satisfaction Survey today!
Just log on to www.myopinion.deltaco.com and suggest what improvements would make the chain a better Mexican food joint and what you think are its strengths. The survey, powered by InMoment Inc, helps Del Taco bring changes in its offerings that customers want to experience. The food chain has already diversified its menu while keeping in mind the evolving tastes and preferences of their customers.
Myopinion.DelTaco.com Survey Details
| Survey Name | Del Taco Guest Satisfaction Survey |
| Survey Official Website | http://myopinion.deltaco.com/ or https://survey.deltaco.com/ |
| Survey Prize | Get 1 off your next visit on purchase of $3 or more |
| Entry Method | By Online |
| Coupon Expiry Date | 60 days from receipt date |
| Offer Limit | One coupon per person per purchase |
About Del Taco
In 1964, Del Taco opened its first restaurant in Yermo, California. Since then, the USP of Del Taco has been its unique blend of Mexican food and American fast food. It’s true what they say about Del Taco. You simply can’t say no to its cheeseburgers, fries, tacos, and tostadas. With time, Del Taco gained traction in the fast food industry, and today, it has 547 restaurants across the U.S.
One of the redeeming qualities of Del Taco is that it has stayed true to its motto Un-freshing Believable ever since its inception. With a finger-licking range of Mexican food and American fast food, Del Taco sure is incredibly tasty and unbelievably low priced.
How to Enter the Del Taco Guest Satisfaction Survey
Enter By Online:
- Log on to myopinion.deltaco.com or https://survey.deltaco.com/ to participate in the Del Taco Guest Satisfaction Survey.
- Enter the 4-digit store number printed on the top of your receipt and click next.
- Enter the 15-digit survey code printed on the bottom of your receipt to begin the survey.
- Answer all the questions that follow honestly based on your most recent visit to a Del Taco restaurant.
- At the end of the survey, you’ll be asked screening questions, like your gender and age group, for classification purposes.
- Once you’re done with answering all the survey questions, you’ll get a validation code.
- Write the code on your receipt, and bring it with you whenever you visit Del Taco the next time and get $1 off any $3 purchase.
Enter By Online Video:
Terms & Conditions
- The coupon will expire 60 days after the receipt date, which means you have 60 days to participate in the Del Taco Guest Satisfaction Survey.
- The offer to get $1 off a $3 purchase is not valid with other coupons or discounts.
Contact Del Taco
- Customer service: 1 (800) 852-7204
Conclusion
Del Taco is one of those food chains that values its customers’ opinions and listens to what they’ve got to say about their service. And it’s not just about listening to customers’ opinions. It’s about implementing them as well.
Sources and Citations
- https://www.youtube.com/watch?v=VEKJcmtQzxs
- Del Taco Official Website: https://www.deltaco.com/
I just to loved del taco but today I had a terrible experience the French fries where horrible cover on scales from a duty oil even the color was dark and tasted bitter I ordered a churro it was cold and looks raw in the inside it was sad especially because my kids loved del taco.
I was greeted by Destini & Jhonatan I felt welcome my order came out fresh & fast & I was highly satisfied I will defenitely be coming to this location on Tropicana & Jones more often Thankyou all for everything.
Employee Trent was a great asset to the store very polite to all the customers delivered food to table great attitude great employee!
Give that man a raise great asset to the company
Your Del Taco #1054 in N. Las Vegas, NV is the has the most inadequate staff. I had to wait in drive through for 5 minutes before they would take my order and that’s after I asked if anyone was there. The person on the speaker said give me a minute. I waited another 5 minutes.. There were no cars at their window and 1 customer inside. There were 4 employees. I ordered my two cokes and had to wait another 5 minutes at the window before I paid. I gave a $20 and had to ask for my change twice and my drinks were almost thrown at me. I’ve ordered there in the morning for breakfast too and they are just a slow. My first job was at a Del Taco in CA where I met my future husband in 1974. I know the expectations of employees and they need to be retrained.
On Wednesdays they have the greatest team working in the Drive-Thru customer service is great Food is fast an hot
I visited this store for the first time in many months. The Hostess Rina was very polite and on top of every thing. A man John was sweeping the floor in the preparation area and just kept moving the pile of fries, paper stuff and other food items around in a 3ft square area and the workers had to keep going around him at one point the hostess stumbled trying to go around him as he put the pile in her walking area. The store in general was very clean. A male employee was cleaning tables and chairs while sweeping the floors very polite young man. Everyone’s attitude seamed to be uplifting. Overall I would rate this store as tops in cleanliness and customer service. This was taco tuesday and with all the customers Rina was on top of it with a smile plus bagging the food and helping out where she seen a need. Wonderful Employee. I’m retired now but if I was still working I would definitely hire this girl. I don’t care about the discount. Don’t need it. Just wanted to give you a store report. I used to do it for a living and was very strict.
You guys do the food very delicious and yummy and I love going there it fills my stomach up and I will be there again soon ????
Store #94 ALWAYS (always means 100%) gives me what I did not order. It was comical at first, now it’s just annoying. Must be because the management thinks it’s a good idea to put a person at the drive-up window who doesn’t speak English. Complained before but they call when I’m driving through a cell dark area and still nothing changes after 18 months.
It would stand to reason to place a person in a public relations position who can actually relate to the very people they depend on (customers)
I’m at del taco #1023. Micheala took my order and was very nice and greeted me very well. 2 thumbs up
Love the food and Dillon is truly an asset to the dining experience. He always remembers my name and is ready to help. Oklahoma City ,OK
could not get on to do the survey but wanted you to know that at Del Taco#0724 in Albany Oregon I was feeling a bit frustrated since some one before me got waited on right away and than I felt like I got the brush off until Lane came off the window line to help me it was than another girl came up right away and Lane said she has it took my order was very nice to me and for my trouble gave me my drinks she went above and beyond I would go back there because of her
she is a good worker and very alert to all that goes on in the place
she apologized for my waiting
My redemption code is 07745 6404 purchased on April 7th 2020 App Store located at Warner and bushard in Fountain Valley order number 75 where once again my tacos we’re a very small proportion and not even close to the value that I paid I brought this concern to the drive-through operator his attention is on several occasions and it continues to happen and gets worse over time.
Really fast orders for a super busy taco tuesday !????
Good food lovely it.
1/9/2020, I ordered a Burrito Combo with instructions of meat,beans, and onions only. She had it right on the receipt, but the cook added “cheese”. I can’t eat cheese so I only got 2 bites out of it. When are these cooks in these fast food restaurants going to learn to read the order right?? If I didn’t already leave the area (take out) I could have taken it back.
Your food is great but the
Del taco #1243 manager was yelling commands at employees. I was uncomfortable for them.
Please talk to the manager on how to communicate with others in a more respectful manner.
Jan. 1, 2020 3:40-4:30
all of a sudden after many years-NO SENIOR DISCOUNT ON TACO TUESDAY OR THURSDAY tacos night tacos-w
whats up?
I agree they should wear hairnets
Everything was great, except for more staff than customers. I know it was taco Tuesday, however, the added staff only confused them all and made the wait longer.
Store number 0219 went it to order chili fries well done. They weren’t well done this is the second time this has happened same manager. I went in wanting refund the manager grabbed the bag out of my hand opened up the box and tasted a fry and said taste like well done to me. That’s very unprofessional to do. And I love your chili cheese fries. He must be a new manager at that store.
Why was great food and great service here the people are really nice
Everything was great and the service was a great.
I want to do your survey but am unable to find the proper site
Store 387279100072113 Riverdale Utah. Worst bathroom
S I have ever seen. Can hardly stomach the idea of eating herez
9/17/18 @ store #0823
I just ordered a Cali steak and guacamole burrito. The meat was dry, over cooked and burned. If you look st it, it is black and hard. I had forgotten and ordered it again. This store always burns the meat. You people should train your employees!!
he cashier or host Juan was really rude and un professional. Please try to coach your employees how to do costumer service. My order was wrong and he didn’t care about it. He told me that if i have any problem with my order i have to call corporate. I fell that if they make my order correct again they will put something !!!!!!!!!! to my food.
For some reason, you have young people working at your restaurant, but their not very friendly. I compare to In-N-Out and Chick-fil-a. Their young staff is ALWAYS very friendly.
Pedro is a great hard worker.
Thank you for introducing the churro shake!! Best Awesomest Idea Ever!!!
I can’t get on to the survey page to voice my opinion for Del Taco like I use to
Young man at the register was struggling as it was his first day and a busy lunch crowd in front of him. My order was completely wrong, I didn’t say anything because I felt sorry for him because of the lack of support he had. He asked for help from other co-workers but was pretty much ignored as the line grew longer. Harbison sc
Del Taco store # 0976. Baldwin Hills.
Cashier Mia provided exceptional customer service. Her patience with the customers during a long line was amazing.
Thanks Mia
How are you supposed to complete the survey when no access is provided for the information. Like the food, the store is ok, but the survey leaves a lot!!! to be desired.
Del taco store #1105 paid for but did not receive chicken quesadilla snackers
865 217 110 010 312
Always good food
Humberto is the manager at the Del Taco location I visit in Mesa, AZ.
He is very friendly and seems to work hard. Very involved with the employees and does
grunt work too!
Store 1149 needs some help service is very slow going on for months
The green Chile burrito was so good . But the chips they serve me was sogy not crispy.
Great service viven by Dianna always smiling makes it pleasant to come in and grab a coffee every morning
Excellent food
Quick accurate orders
And friendly staff
At store no.#0016
Great service friendly workers and my food was tasted just perfect (:
It was my first time at dell taco and they took my order very nicely apart from that it was very clean and it was a great experience
everything was fine; love your mini malts
I was looking forward to a Taco night with my favorite shrimp tacos. But my husband wanted burgers. I won the debate & we stoped at our GG Del Taco. When we arrived home and I bit into my shrimp taco. I eminently new something was wrong. I tried a second bit. Still very yucky & pungent tasting. So I went to the second shrimp taco. After 2 bits, I new I wasn’t eating another bite. I have a long day at my job tomorrow & can’t be spending it in the Lady’s room. I love Del Taco’s shrimp tacos. I called the # on my receipt and it just rang and rang & then disconnected me. So I tried again. Finely a lady answer & I told her what happens. She said I would have to returne in 30 mins to get a refund. That’s understandable, but yet defeats the convenience of a “drive thru” I’m not getting in my car and fighting traffic back to the same understaffed location that sold me spoiled shrimp. I will just go to Rubio’s from now on. And I will make a full report to the HEALTH DEPT. !!!!!!! So you can keep your $5. PS. I froze the spoiled shrimp tacos for evidence Incase I do get really sick. And if maybe more people get sick we can all sue your company. Thank you.
Everything went great please have employees wear hairnets or hats so the hair wont fall into the food and the health inspector’s will see that everything is going well
Order a. #1 meal. Didn’t get my French frys, 2 tables in the restaurant , no one else in drive thru. And I couldn’t get my meal complete. Won’t be back, to many other places to choose from in the area. 999 412 110 122 015
Del Taco should fire the “geniuses” that run this page. It took me ten tries to connect to the survey. Let me repeat, 10 tries to take your customer satisfaction survey. I can only imagine how many customers try to give their opinion and leave defeated with a bad memory of Del Taco that in no way relates to their food or service. The people n charge of this page have “clickbait” labeled “survey, customer satisfaction survey, and customer response” highlighted on the page. I consider it a small miracle that I did not give up and actually got through. Again, Del Taco, fire the idiots that you have put in charge of your customer feedback. The idea that they would have misleading areas that take you away from the survey to someone else’s advertisement is both infuriating and unethical.
Isabel was very helpful!
We love your Double Del Cheeseburgers so we decided to get a couple on the way home from shopping. We got home, we each opened our box and they looked and smelled so good, your food items are always put together with pride unlike some fast food stores.
As I was eating mine I bit on at least 2 bone chips and a couple bites had that sweet taste that we buy your cheeseburgers.
After we finished my wife asked me how mine was and she said yes, mine wasn’t as tasty as usual. So both of us were really unimpressed, very average cheeseburgers.
Good customer service