J.B. Robinson Jewelers Customer Satisfaction Survey

———-The Survey is now Closed!———-

Powered by Market Force Information, the J.B. Robinson Jewelers customer satisfaction survey is a tool through which the company is trying to find out how happy or dissatisfied its customers are with J.B. Robinson’s products and services. J.B. Robinson recently became part of The Sterling Family of Jewelers. The company therefore also uses this survey to know how its customers feel about this business move.

With J.B. Robinson now becoming a Signet member, traditional J.B. Robinson buyers now have access to an even wider variety of jewelry and other associated products. Buyers may share their thoughts about the variety on offer. The survey is not a tool to appreciate or flatter the business. If there is anything that customers are not happy about the new J.B. Robinson (such as collections, prices, customer service, etc,.), they may put out that discontent as well.

About J.B. Robinson

J.B. Robinson is a part of The Sterling Family of Jewelers. Those keen on shopping at J.B. Robinson can now do so at www.sterlingjewelers.com. Signet Jewelers Limited is one of the biggest retailer of specialty jewelry in America, Canada, and the United Kingdom. The company has close to 3,600 stores under its purview, such as Zales, Kay Jewelers, H. Samuel, Peoples, Ernest Jones, and Piercing Pagoda, to name a few. The business makes most of its money from selling jewelry and watches.


According to Signet, its customers relate the company to top-notch jewelry (in terms of design and quality) and great customer experience. Signet adds more charm to its store brands by using exclusive and branded merchandise, while providing an irresistible value proposition with its basic ranges. Signet strictly follows these principles: execution excellence, testing prior to investing, disciplined investment, and continuous improvement. Moreover, the company also seeks to uphold its ethical, environmental, and social responsibilities.

How to Enter the J.B. Robinson Jewelers Customer Satisfaction Survey


You Will Need:

  • A computer or mobile device with Internet access.
  • A survey invitation (which has the 11-digit access code).
  • Ability to read and comprehend English or Spanish.

Enter By Online:

  1. For the survey, head to J.B. Robinson Jewelers. On the survey.jbr.com, you would be asked whether you want to take the survey in English or Spanish. Pick your language of choice and proceed.
  2. On the next page, enter the 11-digit access code that should be available with your survey invitation.
  3. Answer the questions considering what you know or have heard about the brand. If you’ve shopped at any of J.B. Robinson’s stores before, take into the account that shopping experience to answer the queries.
  4. Be candid and honest with your responses.
  5. Successful completion of this survey would automatically make you eligible for a sweepstakes draw. There is no additional effort needed from your side. In fact, even participating in the survey is not mandatory to be eligible for the sweepstakes.

Related Links:

  • J.B. Robinson Jewelers Customer Satisfaction Survey Official Sweepstakes Rules & Regulations: http://www.onlinekmc.com/Downloads/CustomDownloads/AkronRandR_EN.pdf
  • J.B. Robinson Jewelers Customer Satisfaction Survey Questions?: https://signetjbrobinsongsi.survey.marketforce.com/Help?surveyResponseId=045095005102155106070084063087237062047223211195&languageId=0
  • J.B. Robinson Jewelers Official Site: https://www.jbrobinson.com/

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