Go to Survey.medallia.com/sephora/usa to complete the Sephora USA Survey. This survey, created by Sephora USA, is a feedback questionnaire designed to assess how the company’s customers feel about the services and products they offer. The online survey takes less than ten minutes to complete, and by taking part in it, you can express your complaints or satisfaction about your experience at a Sephora store.
The questionnaire is fast, convenient, and easy to complete, and after you complete it, you can enter the weekly sweepstakes drawing where you stand a chance to win a $250 gift card.
Founded in 1970, Sephora is a visionary beauty oriented company. Its open sell, unique environment features a broad range of emerging and classic brands across numerous product categories, including fragrance, skincare, hair care, color, body, and smile care, in addition to its own private label. In addition to being the leading chain of cosmetics and perfume stores in France, Sephora is also a commanding beauty presence in many countries around the world.
Sephora is a beauty trailblazer, due to its innovation, interactive shopping environment, unbiased service from experts, and unequaled collection of prestige products. The company operates about 1,900 stores in 29 countries worldwide, including more than 360 stores across North America.
How to Enter the Sephora USA Survey
You Will Need:
- A computer or mobile device with internet access.
- To enter the sweepstakes, you need to be a legal resident of the US, Puerto Rico, or Canada, excluding Quebec.
- Be over the age of 21 to enter the sweepstakes drawing if you are a resident of Puerto Rico.
Enter By Online:
- Visit Sephora USA survey page at Survey.medallia.com/sephora/usa.
- Select the language you would like to use on the survey.
- Enter the date of your most recent purchase at a Sephora store, as well as the approximate time.
- Select the store you visited most recently and click next to proceed.
- Answer all questions honestly and thoroughly.
- Provide any additional information you would like to share about your most Sephora experience.
- Indicate whether you would like to enter the sweepstakes drawing.
- One winner will receive a $250 gift card during each weekly drawing period.
- Enter your name, address, telephone number, and email address to enter the drawing.
- Click finish.
Enter By Online Video:
Your valuable feedback will help Sephora improve its products and services. The company is always on the quest to improve its products and services to give customers a worthwhile experience. By taking part in one such survey, you get a chance to kill two birds with one stone. First, you get to give your opinions about the company’s customer service, which will go a long way in enhancing your future satisfaction. Secondly, you get a chance to enter into a sweepstakes draw where you can win a $250 Sephora gift card.
Sources and Citations:
- Sephora USA Survey Sweepstakes Official Rules: http://www.medallia.com/sweepstakes/sephora/
- Sephora USA Survey Sweepstakes Winners: http://www.medallia.com/sweepstakes/sephora-winners/
- Sephora USA Website: http://www.sephora.com/
Angela MurrIll says
I stopped by sephora at Barton Creek Mall to purchase “Foundation ” by NARS. I did ask for Chrystal she is a Sweetie-pie, I ask about purchasing eye-shadow and she found a product applied it to my eyes and I looked great!! I was very happy to purchase it along with the “foundation “. Chrystal was very patient and kind, she make you feel very relaxed. The best thing is Chrystal is an Awesome makeup artist.
Cynthia Boone says
Karen B at West County Center was very professional with her appearance and product knowledge. I enjoyed visiting the store on July 10,,2016 and will visit again in hopes that Karen is available to assist me. Keep up the good work Karen?!
Cheryl Erwin says
I was in your store in Green Hills Mall today and was assisted by Bill. He was great! Bill was most helpful and very knowledgeable about perfume. I will definitely be coming back. All of the staff were very friendly!
Thanks for a great experience!
Yinet Montero says
me encanta comprar el sephora! La atención siempre expectacular y en especial a Marino , gracias por todo y en la caja registradora muy antenta Anais.Les recomiendo comprar en el sephora del internacional mall good decision.
Ana Maria Gonzalez says
My comment is respect a Mandy Garcia in Sephora in Dadeland Mall is very nice, excellent associate and very dulce is my associate favorite congratulation for Mandy Garcia. And me love Sephora congratulation for Mandy is the perfect associate. And God Bless you Sephora.
Elaine Holland says
The staff at the Mohegan Sephora, were excellent.Great class,very helpful!
s. vOELKER says
Shelby Blake was very pleasant and helpful with my purchases yesterday. At the San Luis Obispo Sephora store. She knew a lot about the products and even made some suggestions.
Lydie Hanson says
I was in Sephora Store 80 in Ft Worth, TX. Two Sales Associates waited on me, they were Amy and Lisa.. Both were very knowledgeable and courteous. I was very satisfied with their help.
Susan KIm says
My daughter recently had her make up done at Sephora at Ross Park mall in Pittsburgh , Pa. Her make up artist was Karma. It is the second time that she has had him. We can not say enough wonderful things about Karma. He is a gifted make up artist. He has explained techniques and products to her. She never looks overly made up. He enhances her natural beauty. She has loved every item he has suggested. He is a gifted make up artist. He is easy going, fun to talk to and does an amazing job. We love him!!!!
judith urey says
Rep. Britney at the Tyson’s Corner, VA exceptional customer service, knowledgeable on products, service, and friendliness.
I was in Sephora in Naperville, Il. today, for the first time and Hattie waited on me. I really took advantage of her by having her look for a similar product that would match. I must say, she was on a mission to find the right one. She was very nice and patient with me. I will probable go back cause she did great and I will have her wait on me again. She knew her shades of color very well.
We had an amazing experiance at Sephora in Rosafelt field today! Anna wasn’t only patient and pleasant she gave us great tools and gorgeous makeup. Thanks again,
Nardos Worku says
I visited Sephora store at penatgon city mall on October 25.. Samanthe helped pick the right lipstick i was looking for within a minute. She gave me an outstanding customer service. She is very knowledgeable, helpful and pleasant. i will ask for her when i go there next time.
Amanda Brodala says
Hi we went to the Sephora Store at Columbus Circle yesterday . I was trying to fill in the survey but as I had already done one for my afternoon expereince it would not let me do another one on my computer for a diffeernt store. So this is just to say that Ana who served me at the Columbus Circle store was absolutely fantastic – so knowledgable but also a really lovely person . Please thank her again from me ..
caroline meiners says
i love sephora
Great customer service!!
Amber Nakashian says
Cinzia at Deer Park was absolutely incredible. She made me look like a land mermaid goddess. I can not wait to get my make up done by her again! Wildly talented, super friendly and just completely knocked it out of the park.
Erica Bonnie Diaz says
I had a wonderful experience at Sephora. As soon as I walked in I was greeted and was assured if I needed any assistance the lady’s there were here to help. I found what I was looking for right away and more. I will be back for more and plus I am a VIB!
Maria Jose Osorio says
I love buy no sephora
Lindsay Baker says
I love Sephora they have the best stuff and their staff is so kind!
Colton Cissney says
Ariana from the Arden mall location, was amazing!! I’ve been coming in faithfully to try and redeem my gift certificate that I had received from a sampler set. The last couple months, everytime I’ve came the scents that were said to have been available on the coupon was not in store, so this time, unlike the others, Ariana stepped from the other register and came over without even being asked, I explained, she asked me to hold a moment. Came right back and asked if there was anything else on the shelf’s that I would be more interested in. Even though I was still sad I didn’t get my “one million lucky” scent. I was really pleased at how far she went to further assist me! Thank you to the manager for the okay, and a bigger thank you to Ariana for helping me out! ❤️
Fatoumata sillah says
I love how Jordan showed me how to map out my brows something I never really did before. I also loved the different products I could use to make my brows natural and more define.
Kathleen Shea says
I would like to point out my sales associate. I have never wore make-up, and the sales associate was so knowledgeable and made me feel comfortable her name is Jacky Ramirez Store Northshore Mall Peabody Ma. She was amazing!!..
lyss Caputo says
Courtney and Sam really made my confusion clear at the Sephora in Disney Springs. Thanks for an being so informative and helpful girls!
Sephora is literally the best they have the best recommendation there,I was looking for a full coverage foundation and they helped me so much to look for the right one.Sephora has amazing workers and I’m going to start going there for my makeup.
Joy Jacobs says
When I walked into Sephora when I was a little girl , i was like, wow we can actually shop here. I tried on make up and the service for questions and info was amazing. I asked what is the kind of style that a beginner like me could where. She took 30 secounds and knew exactly The type of makeup for me. She even gave me a free make over and I was convinced. I ended up going home with the item and my satisfaction!!!
Lucia Arias says
I love Sephora products…
Solitaire Vogt says
I absolutely love shopping at Sephora. They have what I need when I need it. They are always helpful. I love the fenty line the most.
Solitaire Vogt says
I absolutely love shopping at Sephora. They have what I need when I need it. They are always helpful.
Chantel AuClair says
I had never been to any of the Sephora stores before, aside from just looking around and leaving due to never having money. I finally had some extra money to treat myself, and the ladies at the EastView mall were very helpful on helping me learn what items were what, what each item was meant for, and how to use them. They were very friendly and I enjoyed my time in the store.
Serena at the Sephora in Disney Springs helped me find a new foundation from Tarte and helped me find a new shade of matte lipstick from Too Faced.
Alison Wang says
I love products in Sephora
Kennedy Starner says
I love Sephora! I’ve never had a bad experience with customer service, and being a VIP Rouge member has given me great benefits!
I really loved the class with VAL! Thank you so much, I really liked your all makeup tips. Thank you so much for helping me alot!
See you soon.
I really enjoy the prices and quality of Sephora products. I just wish the employees would refill their makeup remover and alcohol bottles more often. Besides that, Sephora is my fave!
Micah Smith says
I was really satisfied with my visit. I was welcomed as soon as I walked in the door and a beauty consultant helped me find my right shade of the Beauty Blender foundation. I will definitely return. I love feeling important.
Angie Hater says
I was in the Kenwood Cincinnati Store on Monday 10.15.18 and Lacey did a makeover for me. She did a terrific job! Knows her products and understood what I was looking for. Will use her again without question. There were two other lades who also assisted, both great.
Thank you Lacey and the Sephora Kenwood team!
I love Sephora The best store in galleria’s I think it’s a good place to buy your makeup y’all just need to do more discounts
Gabrielle Townsend says
I LOVEEEEEEEEEEEEE SEPHORA !!!!!! The customer service is AMAZINGGGG !!! The employees always keep and smile on their face and they are alwayys helpful with me whenever I need help . It’s a amazing store !
Angela keqaj says
Maya was so generous to my friend and I at my visit at the Sephora at Partridge Creek Mall in Clinton Township, Michigan! She had just taken a hair styling class – I believe it was – and she demonstrated these new arrival products on mine and my friends hair! She was so kind and really showed me that these products are worth it!! My friend and I both decided to buy a few and we’re in love with them!!! We both have thick curly hair and these Ouai products were made for our textured hair!! Will be back soon definitely! Thanks for such an amazing experience!!
Naomi Magpantay says
Everyone is always super helpful and I’m never upset after a trip to Sephora!
Phuong-Anh Doan says
Always get the help I need!! Yet, I do feel like I’m being bombarded with too much attention. The ladies are always great though.
lisviett Espitia says
Great as always
Service in store was great as always, the only thing I had a problem with was the Sephora eyeliner I bought was not good.
Hola, en este año en 2 oportunidades he comprado en Sephora, vivo en Uruguay y viajando por Madrid y EEUU desde agosto a setiembre. Quiero agradecer a las empleadas que agradablemente me han asesorado y ayudado en mis compras pero especialmente en EEUU donde se me facilito la comunicación en español, ellas son DANEZA Y CHELSEA SOSA, muy agradecida y son realmente maravillosas¡¡¡¡ ojalá llegue este agradecimiento a ellas, se los prometí en gratitud a tan excelente atención.
Elaine Holland says
Helped us learn as we practiced.
Sofia mimouni says
The most unpleasant shopping at Sephora
Cashier was very rude I won’t shop ever again in your stores
Excelente atención Esther tuvo la gentileza de interpretar todos y cada uno de mis pedidos, volveré
I was looking on the Sephora winners page and it stopped at 2015. Do people still win the survey or no? Thank you.