Go to Survey.medallia.com/sephora/usa to complete the Sephora USA Survey. This survey, created by Sephora USA, is a feedback questionnaire designed to assess how the company’s customers feel about the services and products they offer. The online survey takes less than ten minutes to complete, and by taking part in it, you can express your complaints or satisfaction about your experience at a Sephora store.
The questionnaire is fast, convenient, and easy to complete, and after you complete it, you can enter the weekly sweepstakes drawing where you stand a chance to win a $250 gift card.
Founded in 1970, Sephora is a visionary beauty oriented company. Its open sell, unique environment features a broad range of emerging and classic brands across numerous product categories, including fragrance, skincare, hair care, color, body, and smile care, in addition to its own private label. In addition to being the leading chain of cosmetics and perfume stores in France, Sephora is also a commanding beauty presence in many countries around the world.
Sephora is a beauty trailblazer, due to its innovation, interactive shopping environment, unbiased service from experts, and unequaled collection of prestige products. The company operates about 1,900 stores in 29 countries worldwide, including more than 360 stores across North America.
How to Enter the Sephora USA Survey
You Will Need:
- A computer or mobile device with internet access.
- To enter the sweepstakes, you need to be a legal resident of the US, Puerto Rico, or Canada, excluding Quebec.
- Be over the age of 21 to enter the sweepstakes drawing if you are a resident of Puerto Rico.
Enter By Online:
- Visit Sephora USA survey page at Survey.medallia.com/sephora/usa.
- Select the language you would like to use on the survey.
- Enter the date of your most recent purchase at a Sephora store, as well as the approximate time.
- Select the store you visited most recently and click next to proceed.
- Answer all questions honestly and thoroughly.
- Provide any additional information you would like to share about your most Sephora experience.
- Indicate whether you would like to enter the sweepstakes drawing.
- One winner will receive a $250 gift card during each weekly drawing period.
- Enter your name, address, telephone number, and email address to enter the drawing.
- Click finish.
Enter By Online Video:
Your valuable feedback will help Sephora improve its products and services. The company is always on the quest to improve its products and services to give customers a worthwhile experience. By taking part in one such survey, you get a chance to kill two birds with one stone. First, you get to give your opinions about the company’s customer service, which will go a long way in enhancing your future satisfaction. Secondly, you get a chance to enter into a sweepstakes draw where you can win a $250 Sephora gift card.
Sources and Citations:
- Sephora USA Survey Sweepstakes Official Rules: http://www.medallia.com/sweepstakes/sephora/
- Sephora USA Survey Sweepstakes Winners: http://www.medallia.com/sweepstakes/sephora-winners/
- Sephora USA Website: http://www.sephora.com/
I am very proud that i can use products from Sephora,its very importantant to woman to feel thats she is beautiful and this amazing products helps to feel it!I am in Usa a year and i am happy to be here!In Sephora they always try to give you an advice and suggestions!Thanks for everthing!
Karen Friedman says
Christine @ Sephora in Boulder is awesome! I
brought in a pic with new fall face colors & she found the perfect matches! Very happy. E sure to ask for her-awesome!! -karen
I hope I got her name right Maria at sephora near 77th and Broadway was great I appreciated her genuine customer service I went in to buy my usual and asked for a sample she didn’t make me feel like I was unimportant because I am sampling which has not always been the case at other sephora locations where they act like they can’t be bothered that’s if you’re even acknowledged in the first place.
Carol Aldridge says
I would like to thank Brianna Burns at the Short Pump Mall – Richmond VA; Sephora for the excellent make over she did on July 31, 2016. She was patient, kind, knew exactly what she was doing. When I didn’t like the lip color she changed it without an attitude or problem. She tried different products o my skin which showed she knew her products and even showed me how to do measure my eye row length. I looked gorgeous, thanks to her. I got so many complements on Facebook and instagram. Short Pump is lucky to have her. I would recommend her to all my friends.
Linda G. Liang says
The online tutorial was nothing like the in-store class @Sephora. I had an instructor, Michelle and her assistant Vanessa, teach
the class about eyebrows. She offered us options like, pencil, powder, or pomade. She was so responsive, and sensitive to issues
about eyebrows. I have thinning eyebrows, and she was able to show me how to create a fuller, thicker eyebrows that look very
natural. I made a few mistakes, but Michelle is a magician! She creates a professional look with the swipe of an eyebrow tool.
Vanessa was so nice, too. She stood there reassuring me that the application I tried to work was correct. Very helpful as I am too
insecure about any make-up.
I am very sensitive about anyone touching my make-up or messing with the make-up I have on, Michelle is sensitive this way, too. She didn’t push my buttons the wrong way. Thank you Sephora for the class, and the wonderful teacher.
Amy and ida were great, lots of energy and very knowledgeable.
I went to Sephora yesterday for a completely new makeup kit and also a make up consultation. I was helped by the consultant named Racquel from the Powell store in San Francisco and couldn’t be happier with the service I received. She was extremely helpful and knowledgeable and assisted me in getting everything I needed while in the store. She made the whole process super fun, educational and enjoyable! I was then cashed out by Kierra who was equally as pleasant, she to was very kind and helpful in answering all of my questions. I will definitely return to this store largely because of the great experience both of these employees assured I had as well of course as the awesome products I got. Overall I had a wonderful experience and feel strongly that both of these employees are a great asset to the company. Thank you both again for all your help!
YASMINE at the Legacy Place Sephora in Dedham Massachusetts is a natural sales associate. Yasime so kindly and successfully prepared me for a wedding (while I was in a rush!) and found exactly what I was looking for! She matched lipstick, Rouge Pur Couiture, number 10-62NN02, perfectly with my skin tone and outfit! The lip liner she found to accent the beauty, Lolita, made my look seamless . On top of my extraordinary satisfaction with Yassmine’s close assistance she suggested Ambient Dim Light lighting powder AND the Hourglass Ambient lighting blush, Mood Exposure as the finishing touch for my rapid purchase!
YASMINE, thank you so much for being a grand part of my elegant appearance at the wedding I attended! I received many compliments for the beautiful and natural looking makeup accompanied by my outfit! You are wonder-ful!
Sephora is fortunate to have you working in their establishment and I wish YOU also much fortune with your gift and generosity in kind.
I was extremely happy with the customer service specially with the kind smart gorgeous Daniella and Cesar who made my visit to sephora pleasant and satisfactory I always like to shop with Daniella help cause she is patient and quick and she knows her job she knows how to satisfy the customer.
James burns says
Great job by Audrey, especially Patsy worked hard to find the ink I needed!
Amy Kimura says
Thank you to Nicole Jen and Claudia for their excellent service They we’re all so personable and nice. They help me find what I needed. Thank you!!
Edward was amazing and had lots of patience. Great servicing. Thank you Edward for your service today.
Caroline Choi says
The cashier was great and helped us choose a cleanser. We eventually ended up buying the new belif pore cleanser.
Ruthann Mandelbaum says
Thank you to Jenn in the Canton, CT, Sephora store. She gave me her undivided time in finding the look I was going for. Her patience and customer service was phenomenal.
Melinda Ford says
Ebone helped us at the Rice Village store she was so Great! Knowledgeable and easy to work with!
Alyssa Alonzo says
Friendly associates. Helpful when needed and not to pushy. Very knowledgeable
Shanice Mock says
The customer service was top notch and the products exceeded my expectations! Definitely will be back.
Krista was amazing at the grand opening at waterford lakes i will be back more often to have her help me out.
Tania Lizette says
Sephora’s Beauty Industry has one of the best customer service , having clients walk out the store well attended and satisfied!
The lady who helped us was cool and was fun.
Just got back from Sephora and would like to thank Lauren who works there! She did such a great job of helping my mom find her perfect foundation match as she also recommended her some other helpful products !
Laura Bondurant says
The store associates are wonderful. I had to talk to customer service about merging two accounts, in ne with phone number and one with email. After 4 calls and several disconnects, Shala was able to merge my accounts. Unfortunately, she was not able to merge my points together. I only got the 558 from phone number account, not 149 from email account. I spent thousands of dollars in Sephora so I don’t think it’s too much to ask to get the correct amount of insider points. She said she couldn’t update the system twice. She was very very helpful. The corporation is the one that I have a problem with. For spending so much money I don’t think it’s that hard to give me an extra 149 points that I earned by buying stuff from the company.
Alexa Brown says
I loved my Sephora visit today, the makeup artist was very helpful when color matching me with my foundation. She made me feel very comfortable and picked out the perfect shade for me!
Barron Von Dandridge says
Lawrence the Beauty Consultant was very helpful and polite at the 14 Street location.
Donna Jones says
I was in Westfield sephora in culcer city yesterday looking for a new make up. Vicky came up to me and asked what I wad looking for. She was absolutely terrific in helping me with all my questions and explained about prepping my face to help give me the glow! ! I’m celebrating my 50 th anniversary and Vicky was wonderful in guiding me to look my best. I thanked her and we hugged good bye as I left the store very happy. Thank you again, Vicky!!