Successful companies soon realize that keeping customers is less expensive than finding new ones. A guest satisfaction survey can help identify practices that make customers happy and those that drive customers away. Conducting such surveys costs less than repeatedly spending money and time on advertising and other guest recruitment efforts. Ulta Beauty knows that weaknesses in the delivery of products, services, and support leads to distressed customers, which is why they are conducting the Ulta Guest Satisfaction Survey to collect customer feedback. This survey is an important tool for improving its business and ensuring its guests are loyal and happy.
Numerous studies show that happy customers tend to purchase more often and develop loyalty to a particular company or brand. Additionally, they tend to spread word about the company by recommending services and/or products to other people as an informal referral process. Guest satisfaction surveys give companies specific information about positive or negative opinions, which could help improve sales and marketing efforts. Such opinions or perceptions are particularly important because of the increased use of blogs and social media by individuals of all ages.
About Ulta Beauty
Ulta Beauty is one of the biggest retail chains offering beauty products and services in the United States. It is the premier destination for fragrance, cosmetics, hair, skin care products and salon services. Since it opened its first store more than 25 years ago, the company has grown to become the premier retailer of all things beauty related. It offers more than twenty thousand beauty products from more than 500 emerging and well established beauty brands across all price points and categories, including its own private label.
In addition, the company offers a full service salon, which includes skin, hair and brown services, in each store. It is known for its commitment to fun, personalized service and inviting stores. Currently, Ulta Beauty operates more than 800 stores across the U.S. and also distributes its beauty products through its website.
How to Enter the Ulta Guest Satisfaction Survey
You Will Need:
- A computer or mobile device with internet access.
- An Ulta receipt with a survey invitation.
- A basic understanding of English.
- Visit the survey site at survey.ulta.com.
- Enter the following information from your survey invitation: transaction number, store number, purchase date, register number, and your email address.
- Answer all survey questions truthfully.
- Enter your contact information to sign up for the monthly gift card raffle.
- Submit the survey.
- Ulta Guest Satisfaction Survey Sweepstakes Rules: http://survey.ulta.com/ultasurvey/web/jsp/RaffleRules.jsp
- Ulta Guest Satisfaction Survey Sweepstakes Winners: http://survey.ulta.com/ultasurvey/web/jsp/Winners.jsp
- Ulta Website: http://www.ulta.com/