Customer experience plays a vital role in an organization’s growth and sustainability. The best way to find out whether customers are satisfied with an organization’s services and products is by asking them. The concept of customer satisfaction is as old as the theories of free markets. The effectiveness of customer satisfaction surveys relies on the questions asked and the people who answer.
The BevMo! Customer Experience Survey on tellbevmo.smg.com is designed to assist the company identify customers’ likes, dislikes, and potential opportunities. The feedback collected will help the company improve its stores, products, customer service, and operations.
When things go wrong, an organization’s brand and reputation may rest on how it deals with the issue. Through the customer experience survey, BevMo!, can quickly identify people who have gone through a negative experience and quickly implement measures aimed at fixing the problem, thereby retaining customers and protecting revenues. Feel free to tell them how you feel about their products and services. Your opinion matters.
Tellbevmo.smg.com Survey Details
BevMo! Customer Experience Survey
Survey Official Website
Survey Expiry Date
Within 7 days
One survey per person per purchase
BevMo! is a privately held company headquartered in Concord, California. Founded in 1994, the company specializes in selling mainly alcoholic drinks. By late 2013, it had more than 140 outlets in California, Arizona, and Washington State. Its growth, however, has come with some conflict. Expansion into Florida and Nevada in the late 90s was followed by the closure of those stores. Today, the company boasts a selection of over 3,000 types of wine, 1,200 types of beers, and 1,500 types of spirits.
How to Enter the BevMo! Customer Experience Survey
You Will Need:
- A PC, laptop, or mobile device.
- Internet access.
- A BevMo! Store receipt with a survey invitation.
- A basic understanding of English.
- Be 21 years or age or older and a legal resident of the United States to enter the sweepstakes.
Enter By Online:
- Visit the customer survey site at https://tellbevmo.smg.com/.
- Click the forward arrow to continue.
- Enter the following information from your store receipt: date of visit, 15-digit access code, and the 11-digit ClubBev! ID number.
- Click on the forward arrow to proceed.
- Select the time of day you visited the store.
- Think about your shopping experience and answer a few questions.
- Answer all questions truthfully.
- Fill in your contact information for contest purposes.
- Submit the survey.
Enter By Online Video Guide:
- BevMo! Website: http://www.bevmo.com/
Berger Jostad says
I visited the store in Valencia today and purchased $177.00 of wine. Although I gave the cashier a coupon for a $15.00 discount I see nothing on the receipt which indicates the deduction.
Lech Makiewicz says
Today in the Foothill Blvd. Pasadena Store Johanna was extremely helpful in finding the wine that we wanted. Such a pleasant person to deal with and gave the impression that she was very happy to be of assistance and that we were customers. Keep up the good work
Brandon Bennett says
Friendly service, Cashier Shelly Patterso was so helpful at the Fresno Ca. store Thank You again.
Jason at Applebee’s is an Awesome energetic server and a compliment for Applebee’s. My family were there having lunch and Jason attended to so well he left a wonderful impression on us. Thank Applebee’s for employees like him he would do well trading others.
Denise c brodie says
I live in Vacaville, calif. and the bevmo in my town was out of my trader vics hot buttered rum, so I tried the one in sac. they too were out but informed me the bevmo in Gilroy had some. I got the number, called and the manager mary jane was so helpful and polite but we couldn’t get it to order correctly on the web site so another lady from their called me, her name was laurel and she also was so helpful and extremely friendly and polite we got my 8 containers of buttered rum ordered that day and I received them a day latter. what a bad situation from the Vacaville store was, turned out to be a wonderful end result from the Gilroy store. this is the second winter bevmos had gotten me thru,
thanks to all who helped me,