Get a Coupon For a Free Classic Donut On

Customer satisfaction surveys allow businesses to discover what customers like or dislike about their products or services, and what keeps them coming back. Understanding what customers are thinking and feeling is the secret to success. Surveys provide a way for customers to express their views without being interrupted. However, a customer satisfaction survey is useless if the company fails to follow through or take the feedback seriously. Beyond understanding what drives customer satisfaction and loyalty, companies also benefit from the ideas and wisdom of the masses. Such wisdom can give a business significant advantage over its competition.

Dunkin’ Donuts Guest Satisfaction Survey gauges customer approval of services received. Your feedback is important. By answering a few simple questions, you can help the company improve their quality of service. In addition, you will get a confirmation code, which you can use to take advantage of an offer on your next visit to your local Dunkin’ Donuts. To redeem, you simply need to write down the code on the space provided on your Dunkin’ Donuts receipt. However, you are not obliged to use the code to leave your feedback. Survey Details

Survey Name Dunkin’ Donuts Guest Satisfaction Survey
Survey Official Website or
Survey Prize Free Classic Donut!
Entry Method By Online
Survey Expiry Date 3 Days
Coupon Limit One coupon per visit and expires 30 days after visit.


About Dunkin’ Donuts

Dunkin’ Donuts is the world’s leading donut, baked goods, and coffee chain, headquartered in Canton, Massachusetts. It serves more than 3 million customers each day and sells more than a dozen coffee beverages and 52 varieties of donuts, as well as a mouth-watering selection of baked goods, breakfast sandwiches, and bagels.

Founded in 1950 by Bill Rosenberg, Dunkin’ Donuts now operates more than 11,300 outlets worldwide. Of these, more than 8,000 restaurants are in the US plus the District of Columbia. The company licensed the first of its franchises in 1955.

How to Enter the Dunkin’ Donuts Survey

Enter By Online:

  1. Visit or
  2. Choose your preferred language.
  3. Enter the survey code as it appears at the bottom of your Dunkin’ Donuts receipt and click start.
  4. Answer all survey questions honestly and thoroughly before moving to the next page.
  5. You will get a validation code at the end of the survey. Write the code in the specified area on your payment receipt and take it with you for your next purchase. However, you can simply close the browser window if you do not wish to redeem the offer.

Enter By Online Video Guide:


Effective guest satisfaction surveys should focus on assessing guest perceptions of how well the business delivers on critical dimensions and success factors, including staff responsiveness, service promptness, product quality, and understanding of customers’ problems. Similarly, Dunkin’ Donuts Guest Satisfaction Survey is designed to measure all these factors.

Sources and Citations

Related Content