TooJay’s Deli Guest Satisfaction Survey

TooJay’s Deli Guest Satisfaction Survey is powered by Guest Satisfaction Surveys and intended to help measure the approval or disapproval of TooJay’s Deli customer service and products. The survey is available at toojayslistens.smg.com and feedback from customers will help the company identify advocates as well as dissatisfied customers.

Through this feedback, TooJay’s staff can see how important it is to focus on meeting and surpassing expectations of customers. Furthermore, any negative feedback will send a signal to company officials that potential issues exist that could impact future profits. The ultimate goal of the survey is to provide feedback from customers for which steps can be taken by the company to improve on the overall customer experience.

About TooJay’s

TooJay’s began serving customers on the island of Palm Beach in 1981 with just one location. Since then, the brand has blossomed into 30 separate locations throughout Florida, but it still serves quality homemade comfort food in hearty portions. The only thing that has changed over the years is the number and variety of its staff and management team.

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Although TooJay’s has grown to encompass 30 restaurants, it remains a privately held company and refuses to treat any of its team members as a segment of a larger mass or number. By focusing on quality, service and consistency, TooJay’s has been able to maintain its edge in the industry by treating every customer as if they were honored guests partaking in bountiful meals in their own homes.

How to Complete the TooJay’s Guest Satisfaction Survey

TooJay's-Deli-Guest-Satisfaction-Survey

What You Need:

  • Mobile device or PC with internet access.
  • Valid TooJay’s receipt with invitation to take the survey.
  • Able to read and understand English or Spanish.

Instructions:

  1. Enter TooJay’s Customer Satisfaction Survey site here toojayslistens.smg.com.
  2. Select preferred language.
  3. To start the survey, enter the requested information from your TooJay’s receipt: Store Number, Transaction number, date of visit, time of visit, and then press Start.
  4. Thinking about your most recent visit to TooJay’s answer the survey questions based on your experience during that visit.
  5. Answer all the questions candidly.
  6. Once you have finished filling out the survey, you will be entered into a contest to see who wins a $200 TooJay’s Gift Card. Terms and conditions of TooJay’s Gift Cards apply and it cannot be assigned or transferred to any other person.
  7. The odds of winning the prize depends entirely upon the number of entrants.

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Conclusion:

The survey offers you an opportunity to tell TooJay’s what you think about their products and services. The company knows that by keeping their customers happy they will return to their favorite location to make further purchases. Your candid opinions give you the ability to impact TooJay’s in a favorable manner.