Advance Auto Parts Customer Satisfaction Survey

Advanced Auto Parts customer satisfaction survey is a tool through which Advance Auto Parts tries to find out the satisfaction levels of its customers. Available at www.advanceautoparts.com/survey, the survey helps the company find out how well its employees have been performing, and how happy buyers are with customer service and the staff’s knowledge. The survey is a tool through which customers can register both positive and negative feedback.

In fact, Advance Auto Parts is much more interested in amassing some constructive criticism from its customers, so that it could look into those areas and fare well going forward. Advance Auto Parts has been in the industry for several decades, but it still believes moving ahead or prospering in the automotive industry has a lot to do with how content customers are with the product.

About Advance Auto Parts

Advance Auto Parts is among the biggest automotive aftermarket parts supplier in North America. It caters to both do-it-yourself (DIY) customers and business buyers. Headquartered in Roanoke, Virginia, the company has more than 5200 stores across America and more than 100 branches outside of America. Moreover, the firm serves close to 1300 independent Carquest-branded stores in America, Canada, Puerto Rico, and U.S. Virgin Islands. There are approximately 74,000 people working for the company.

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The company was founded in 1932 by Arthur Taubman, and since then it has strived to offer top-notch service to its customers, thereby earning their trust and patronage for the long term. Unlike most other companies, Advance Auto Parts focuses on creating a healthy and competitive environment for its employees. According to the firm, confident and inspired employees happen to serve customers best.

How to Complete the Advance Auto Parts Customer Satisfaction Survey

Advance-Auto-Parts-Customer-Satisfaction-Survey

You Will Need:

  • A computer or mobile device with Internet connection.
  • A receipt from Advance Auto Parts.
  • Ability to read and understand English or Spanish.

Instructions:

  1. For the survey, head to www.advanceautoparts.com/survey. On the page, you would be briefed the reasons why you’re taking this survey and what could be achieved with your feedback. If you do not understand English, there is the option to change the survey language into Spanish.
  2. To proceed to the next page, you must enter your survey code, which can be referred from your Advance Auto Parts receipt.
  3. Answer the questions that follow, taking into account your experience when you last visited one of Advance Auto Parts’ stores.
  4. Try to be honest and candid with your responses.
  5. By completing this survey, you could enter a draw where you may win free fuel for 12 months. If you like you can complete the survey and still not participate in the sweepstakes. Once you’re done with the survey, you would be asked if you’d like to enter the sweepstakes draw.

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