Powered by Service Monitor, the American Golf customer feedback survey is a tool through which the golf retailer wants to know how happy its customers are with their shopping at American Golf. Since American Golf caters to a niche market, it’s important the company doesn’t disappoint its buyers in any which way. The customers are highly knowledgeable and are most likely aware what they are buying. This survey helps American golf determine if the store is indeed meeting the requirements of these customers.
Since American Golf also caters to amateur or beginner golfers who probably need advice and assistance with their shopping, the survey helps gauge how much of a help its in-house and online experts have been. If buyers feel the customer service on offer isn’t up to expected levels, they may express that through the survey, so that measures could be taken to make things better.
About American Golf
American Golf is the biggest golf retailer in Europe. The company has more than 100 stores within the United Kingdom and Ireland. The brand sells products both online and offline, with expert teams guiding customers or helping them with queries on both platforms. As the name indicates, the company is known for its complete range of equipment for golfers, irrespective of their levels. Some of the items being sold are golf balls, shoes, irons, drivers, package sets, putters, and clothing.
The goal of American Golf is to offer every equipment there is to golf, and provide top-quality products at the best prices. In fact, this commitment to furnish nothing but the best products at competitive rates has helped the company catapult into a huge brand and a name to reckon with in Europe.
How to Complete the American Golf Customer Feedback Survey
You Will Need:
- A computer or mobile device with Internet connection.
- A valid American Golf receipt.
- Ability to read and understand English.
- For the survey, head to www.americangolfsurvey.co.uk. On the page, you would be asked if you’d liked to enter the prize draw. You can choose to enter or not enter the prize draw and click the Start button.
- On the next page, you would be asked to select the American Golf store you visited. Also, the name of the staff who served you during the last visit should be mentioned. You would find the name on the receipt.
- On the subsequent page, enter the TRANS number, which also could be sourced from your receipt. On this page, you would be asked your name, demographics, and contact details as well.
- Answer the questions recollecting your last shopping experience at American Golf.
- Your responses should be preferably honest and candid.
- American Golf offers people taking the survey the opportunity to win an American Golf gift voucher worth £200. If you choose to accept the prize draw’s terms and conditions at the beginning of this survey, you have the opportunity to win this prize.
- American Golf Customer Feedback Survey Terms and Conditions: http://www.servicemonitorgroup.com/agtcs
- American Golf Official Site: www.americangolf.co.uk