American Family Insurance Satisfaction Survey

———-The Survey is now Closed!———-

The American Family Insurance Inc. always welcomes the feedback, opinions, thoughts and complaints of customers. This company is always searching for ways to serve their customers better. That is why the company has provided a platform where you can fill out American Family insurance satisfaction survey so that company officials can know what you like and hate about the company. Basing on your feedback and the feedback of other customers, the company will improve products and institute the necessary changes.

Does this insurer offer the best price? What are your thoughts on the speed of claims processing? Are you happy or sad on the level of service delivery? Let American Family Insurance know your honest thoughts by visiting and completing the American Family insurance satisfaction survey.

About American Family Insurance

The American Family Insurance Inc. is a Fortune 500 company. Its 2008 revenue exceeded $6.7 billion. American Family Insurance serves customers all over the US. This company offers policies in the areas of business, life, health, home, and auto. The American Family Insurance Inc. cares about social causes. In 2003, this company donated 10 million dollars toward the construction of UW Children’s hospital.


The headquarters of the American Family Insurance Group is in Madison, Wisconsin. There are regional headquarters in Ohio, Colorado, Missouri, and Minnesota. Significant company achievements include policyholders’ surplus exceeding $1 billion in 1992, becoming a Fortune 500 company at number 403 in 1996, becoming the 10th largest property insurer in the US in 1997, and celebrating the 75th anniversary of the company in 2002. Over the years, American Family Insurance has acquired many companies. Recent acquisitions include the acquisition of The General Insurance in 2012 and the acquisition of Home Site Insurance in 2013.

How to Enter the American Family Insurance Satisfaction Survey


  • You need a computer or a mobile device with a stable internet connection.
  • You should be able to read and understand English or Spanish.
  • You need to be a customer of American Family Insurance.

Enter By Online:

  1. Visit
  2. Choose your preferred language.
  3. Enter the PIN printed on page one of the questionnaire you received in the mail. After that, click ‘Next.’
  4. Start the survey.
  5. Answer all the questions and indicate your honest opinion about different aspects of the American Family Insurance.
  6. If you have comments or queries about the survey, you should email the survey manager.


You can rest assured that American Family Insurance will take your feedback seriously. Company personnel will brainstorm on how to prevent the negative issues you have raised. Employees and management will appreciate your positive feedback. It will motivate them to maintain high standards.

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