Customer/guest experience has become a commonly used phrase recently, but like design and innovation it is somewhat difficult to find a clear definition, even though many companies believe that improving their customer experience will be a competitive differentiator. Sometimes, guest experience is defined as interactions. In other cases, it focuses on customer service or retail, or the speed at which problems are handled. To be successful on a long-term basis, businesses need to deliver an outstanding customer experience. Guest experience is the sum totality of how guests engage with a business and brand throughout the entire arc of being a guest. By taking the Atlanta Bread Guest Satisfaction Survey, you will help the company provide you will the most memorable and satisfying dining experiences possible.
Every business provides a customer experience, regardless of whether it creates it consciously. That customer/guest experience may be good, indifferent, or bad, but the very fact that it has customers, it interacts with them in some manner, and provides services and/or products, means that customers have an experience with the business. It is up to the business owners whether the experience is superlative, industry average or awful.
Businesses cannot fully control guest experiences, since experiences inevitable involve emotion, perception, and unexpected customer behaviors. Customers do not behave like robots, and no matter how well a business crafts its guest experience, it cannot perceive exactly what customers/guests want unless they share their feelings and opinions. Guest satisfaction surveys offer the most effective and simplest way for guests to share their views and concerns.
About Atlanta Bread
Atlanta Bread, founded in 1993, is a privately owned bakery café chain. It began as a sandwich shop tucked away in Sandy Springs, Atlanta, and quickly grew to become a concept designed to satisfy appetites with quality, fresh food in a friendly, casual setting. The concept proved to be so popular that the company began franchising in 1995. Atlanta Bread’s philosophy is simple: to use traditional methods and fine ingredients to produce exceptional pastries, soups, sandwiches, and salads.
How to Take the Atlanta Bread Guest Satisfaction Survey
You will need:
• A valid Atlanta Bread receipt with a survey invitation
• A PC or mobile device with Internet access
• A basic understanding of English
- Visit www.atlantabreadsurvey.com.
- To start, enter the 4-digit restaurant number and the date of visit.
- Enter the time of visit.
- Answer all questions truthfully.
- Fill out your contact information to enter the prize draw.
- Submit the survey.
- Atlanta Bread Guest Satisfaction Survey Sweepstakes Rules: https://www.atlantabreadsurvey.com/DContent.aspx?Page=SweepstakesRules&c=122709
- Atlanta Bread Website: http://atlantabread.com/