B&H Customer Satisfaction Survey

Did you recently visit the B&H store or shop online? Even if you didn’t purchase anything, you can still participate in the online B&H Customer Satisfaction Survey for a chance to win $250 gift card for your time. It’s an excellent chance for you to let the company know how your visit went along with how well the transaction went, if you made a purchase.

You can take the survey by heading over to: www.bhphotovideo.com/survey. The survey is very powerful in that it allows helps B&H to see both the positive and negative areas. It helps them to improve on those areas that customers see as negative.

About B&H Photo Video

B&H was founded in 1973 by Blimie Schreiber and Herman, a husband and wife team in Tribeca. The goal was to sell high quality items to professionals working in the video, photo, and audio industry. The store attracted many professionals in the early days with advertisement being nothing more than word of mouth. Hard work paid off as the company began seeing growth early on.


Today, the store is located at 420 Ninth Avenue in Manhattan offering a superstore of 70,000 square feet and more than 10,000 demo items at any given time. The online store has more than 12 million monthly visitors. It is the largest non-chain video and photo equipment store in the United States. The store also carries a large selection of computers and other electronics.

How to Participate in the B&H Customer Satisfaction Survey


You Will Need:

  • A recent sales receipt or the date you recently visited the store.
  • Internet access and a computer or mobile device.
  • Ability to understand and read English.


  1. Head to www.bhphotovideo.com/survey.
  2. If you recently made as purchase, click on the “B&H Superstore Survey”.
  3. If you didn’t make a purchase, click on the “B&H Store No-Purchase Survey”.
  4. Enter the B&H Order Number if you did make a purchase.
  5. You’ll be presented with several questions relating to the service.
  6. Rate each one as honestly as possible and proceed to the next page until you reach the last section.
  7. At the end of the survey, be sure to enter your email address. You will be contacted if you win the drawing for $250 gift card.
  8. Click the submit button when finished.

Related Links:


Completing the online survey takes just a few minutes, and it gives you a chance to voice your opinions, be it good or bad. It helps the company to further improve their service and products. Lastly, it gives you a chance to win a $250 gift card. Surveys such as this are powerful tools for both the consumer and the company.

Related Content