Chuck E. Cheese’s Customer Feedback Survey

The Chuck E. Cheese’s Customer Feedback Survey is brought to you by Service Management Group, which has been providing customers with an opportunity to share their thoughts for some time. It helps companies understand a customer’s overall approval or disapproval regarding products or service. Those interested in sharing their voice can visit to take the survey. There, the company will capture real-life testimonies and honest feedback. Both could have an impact on the way Chuck E. Cheese moves forward.

Chuck E. Cheese will gather a lot of information from these surveys. For one, it will help the establishment understand customer expectations and if they are being met. Negative feedback will be examined to discover how it might affect the pizza chain’s profits. What the company is interested in is finding out what steps it can take to improve customer experience.

About Chuck E. Cheese

Chuck E. Cheese was originally named Chuck E. Cheese’s Pizza Time Theater but was later shortened. It is known as an American family pizza restaurant and entertainment center. It is one of the most successful restaurant chains of its kind. The chain is headquartered in Irving, Texas, though it has restaurants all around the United States. The restaurant offers a variety of pizzas and other menu items. It also incorporates several arcade games, amusements rides, and animatronic displays, for the sake of entertainment. Those who play these games get a chance to redeem tickets to purchase little toys or other items in the restaurant.

The first Chuck E. Cheese was in San Jose, CA., which opened May 17, 1977. The idea to combine games and pizza was credited to Nolan Bushnell. Those who know a little about gaming history know that he is also the man that co-founded Atari. There is no doubt that Chuck E. Cheese has a rich history and owes its success to customers, making the Chuck E. Cheese’s Customer Feedback Survey vital.


How to Complete the Chuck E. Cheese’s Customer Feedback Survey


You Will Need:

  • Access to the internet access.
  • Some type of wi-fi equipped device or computer.
  • A valid receipt from the restaurant.
  • Ability to read English.


  • Enter Chuck E. Cheese’s Customer Feedback Survey site at
  • Enter the survey code located on the receipt.
  • You will need to enter contact information like your name, email, and phone number, though this is optional.
  • Think of the day you visited the restaurant. Answer as honestly as possible.
  • A validation code will be given at the end of the survey so that you can join the Chuck E-Club® for additional perks.


Remember that the offer cannot be duplicated, sold, transferred, or transmitted electronically. Keep in mind that it is one survey per receipt and household.

Related Links: