Ernest Jones Customer Experience Survey

———-The Survey is now Closed!———-

Ernest Jones is a British company with a heart for its customers. Dedicated to crafting only the highest end watches and jewelry, Ernest Jones takes great pride in seeing to it that their customers leave their store happy, eager to return and completely satisfied with not only their purchased piece but also with them in-store experience. From the help, you received to the condition of the store itself, Ernest Jones created the Ernest Jones customer experience survey to ensure that every aspect of their business was firing on all cylinders. You can find this survey located at It only takes a few short moments to share your thoughts and time with Ernest Jones.

Rest assured, no matter if you are offering pointed praise or constructive criticism, Ernest Jones will listen to your thoughts and use them to make themselves even better than before. That is the kind of commitment this timeless jeweler has towards their customers both in Britain and from around the world.

About Ernest Jones

This classic jewelry store is one of the finest jewelers in all of Britain. The chain is known for carrying luxury brands that are hard to find at typical retail jewelers. It is operated by Signet, a jewelry brand that also has claims to stores like Kay and Zales. A lot of love, time and dedication goes into every unique piece they create and every watch Ernest Jones carefully crafts. In fact, this very precision and attention to detail has earned Ernest Jones a faithful celebrity following.


From luxury items to pieces that are simple, chic and perfect for everyday wear, Ernest Jones also carries lines with a smaller price tag. However, no matter what you buy a splurge or a bargain you can be sure that your new purchase will be the highest quality available on the market today.

How to Enter the Ernest Jones Customer Experience Survey


What You Will Need:

  • Your Ernest Jones purchase receipt.
  • A working internet connection.
  • A few moments to complete the Ernest Jones customer experience survey.

Enter By Online:

  1. Go to
  2. Get out your register receipt. You will need to gather some information from it.
  3. Enter the 13-digit number located at the bottom of your receipt.
  4. Double check to make sure this number is correct and then click “take part” to begin your survey.
  5. Answer the remainder of the questions provided to you. These will be unique to your visit and purchase.
  6. Enjoy your day knowing that you helped to make a timeless classic even better.


Signet’s Ernest Jones is an institution in and of itself. However, no matter how legendary this jeweler has become, it still depends on its customers to keep it moving forward and getting better every day.

Related Links:

  • Ernest Jones Customer Experience Survey Rules:
  • Ernest Jones Official Site:

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