First Watch Guest Satisfaction Survey

Restaurant Surveys May 30, 2018 0

A guest satisfaction survey is a helpful tool for businesses. It can help a business build on existing relationships, retain customers, and attract new ones. The First Watch guest satisfaction survey asks customers what products they like, what they would like more of, and which services they liked or disliked. It gives the company the insight it needs to keep customers happy. This simple and friendly online survey is designed to help First Watch reach their customers easily, ask important questions, analyze responses, and produce detailed reports.

In the modern online world, guest experience and satisfaction is more important than ever before. Online forums and social media enable customers to share opinions freely and instantly. First Watch’s challenge is to ensure that opinions shared about the company are those of loyal and satisfied customers. This is why they need your honest feedback, which will help them improve their products, restaurants, and customer service.

About First Watch

First Watch is a large restaurant chain headquartered in Bradenton, Florida. Founded in 1983, it operates more than 100 outlets in 17 states. The chain’s name comes from the nautical expression, which refers to the first shift if the day. Founded by Ken Pendery and John Sullivan, the first restaurant opened from 7am to 2:30pm, with the idea that customers wanted a restaurant that does not moonlight with meals later in the day.

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Essentially, they wanted a breakfast, brunch, and lunch restaurant. Before long, First Watch became extremely popular and the idea of bringing the company’s experience to other places was born.

How to Complete the First Watch Guest Satisfaction Survey

First-Watch-Guest-Satisfaction-Survey

You Will Need:

  • A computer or mobile device with internet access
  • A recent and valid receipt with a survey invitation
  • A basic understanding of English

Instructions:

  1. Visit the survey site at www.firstwatchfeedback.com.
  2. Enter the 15-digit code located on your receipt.
  3. Click start to begin the survey.
  4. Answer a series of simple questions based on your most recent First Watch experience.
  5. Answer all questions honestly and thoroughly.
  6. Write the validation code you get upon completion of the survey on your receipt.
  7. Use it to redeem your offer during your next visit to any participating First Watch restaurant.

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Conclusion:

Was the service too slow? Are the employees friendly? Whatever you need to say, First Watch is willing and eager to listen and act. The company wants to keep you happy. In fact, as a token of appreciation for your time, they will give you a validation code for a special offer. During your next visit to a First Watch restaurant, bring back your receipt with the validation code entered on the space provided to redeem your offer.