———-The Survey is now Closed!———-
It is self-evident that corporations should strive to satisfy their customers because satisfied customers usually buy more and return. They also tell other people about their shopping experiences; in fact, they may even be willing to pay a premium for the opportunity of doing business with a company they trust. Achieving high customer satisfaction levels and delighting customers is difficult in the current business environment. This is why businesses need to monitor customer satisfaction.
The Foot Locker Customer Satisfaction Survey will show where attention is needed. For example, training may be required to improve the quality of customer service. Therefore, whether positive or negative, your feedback is valuable to the company. Your feedback can be financially beneficial with higher market shares, less customer churn, stronger brand and reputation, premium prices, and happier employees.
About Foot Locker
Foot Locker, Inc. is a leading footwear and sportswear retail chain headquartered in Midtown Manhattan. Founded in 1988, the company operates in more than 20 countries worldwide. It is a successor company to the F.W. Woolworth Company; in fact, most of its freestanding locations were former Woolworth’s stores. The company’s stores offer a wide variety of sports-inspired products, manufactured mainly by the leading sports brands. The company offers products for a wide range of sports including running, basketball, and training.
Foot Locker operates 1,911 stores around the world including 1,171 in the U.S., Guam, the U.S. Virgin Islands, and Puerto Rico, 518 in Europe, 129 in Canada, and a combined 93 in New Zealand and Australia. The U.S. based stores have an average of 2,400 square feet of selling space, while those located in other countries have an average of 1,500 square feet of selling space.
How to Enter the Foot Locker Customer Satisfaction Survey
You Will Need:
- A mobile device or computer with internet access.
- A recent and valid Foot Locker receipt with a survey invitation.
- A basic understanding of Spanish or English.
Enter By Online:
- Visit the survey site at www.footlockersurvey.com.
- Choose your favored language.
- Enter the store number located near the top left corner of your receipt.
- Enter the transaction number.
- Enter the day you visited the store and select the time of your visit.
- Think about your visit and answer some questions regarding your shopping experience.
- Answer all survey questions truthfully.
- Write the validation code you receive on your Foot Locker receipt on the space indicated to get $10 off on your next shopping visit to Foot Locker.
Measuring customer satisfaction is only half the story. The Foot Locker Customer Satisfaction Survey will also help the company determine customers’ expectations, as well as the importance they attach to different aspects. When you give your time to assist in this survey, you can rest assured that Foot Locker will take positive action to enhance your future shopping experiences. At the end of the survey, you will get a validation code for a $10 discount on a product worth $50 or more.
- Foot Locker Website: http://www.footlocker.com/
Alondra Napoles says
I like the shoes at footlocker
Ciarra Robinson says
Every helpful. I bought a pair of shoes from them but once I got home I realized I needed a tighter fit so I brought them back to exchange the size. I got the size I needed but…once I got home I realized that they had given one shoe from the back and the other was the display shoe. The display shoe was very dingy and brownish, so I brought the shoes back again. I was told that the display size was the last in that particular size of that particular shoe. Therefore, I had to have them ordered. Everything was fine once I retrieved the shoes from the store and all the employees handled the situation well each time I brought them back. Great service. ?
And I willing to go back and get some Andrew Wiggins
I have just ordered some lebron soldier 10s
Cassie Kimzey says
I had bought some shoes in footlocker for the first time ever this Christmas for my boyfriend and was super stoked on the friendly service I got from both the manager and employee keren. Karen really know her stuff when it comes to shoes. She’s very helpful and super sweet. I felt so comfortable I went back today and got me some fresh kicks! Thanks footlocker and thank you Keren we shall be seeing each other real soon
Desaree Barrera says
Very helpful they got me in and out quickyly
Wonderful customer service
Roy jossfolk says
Frendly was awesome
Kevin page says
Queene is a great worker! She always helps me whenever I visit the store. She’s grea!!!!
K.D was great, she was very helpful
Really like footlocker they always welcome you with a smile.
They have great customer service and helped us a lot
He was very helpful and I would come here more because he’s very helpful Malory
kevin bonilla says
Ellie she was great shoe service keep up the good work !
Monique Flores says
On 06/11/2016, I, Mrs. Monique Flores did something out of the ordinary, purchase a pair of two hundred dollar sneakers for my brother at House of Hoops located at 268 West 125th Street, New York,, NY 10027. The sales associate Mr. Uriel was a UNIQUE individual who showed he loves his job: he was professional, approachable, cordial, knowledgeable of various sneakers, patient and attentive. Please commend him on being OUTSTANDING and take note, workers like him come a dime a dozen.
Jesus at footlocker north riverside park mall was very eficient in helping me looking for a fathers day gift. I recommend his service.
Allena Haynie says
Footlocker Store 25072 employee Kayla, she is the most respectable employee, she is kind, and really cares about each customer. My experience with her was Absolutely Amazing!!… Any and all questions that I had Kayla answered with such professionalism. Although this was only my second time in the store I would definitely come back!!
A very satisfied customer!!
the people who work at foot locker are kind and polite and know just what your looking for
Carol Sanchez says
My service was amazing and the people were so nice and kind
Donna in north Olmsted great northern
Mall great customer service
Amazing store! Nice workers over there!
Thanks for helping us in the store. Good service, good quality. We will come back!
Abdul Rashid says
very good quality