Great American Restaurants Guest Satisfaction Survey

Guest satisfaction surveys are the perfect vehicle for taking the pulse of the guest and understanding the drivers behind guest loyalty and happiness. Every company would love to understand what their guests think about them and what they say about them. They would like to know what their guests like or dislike about their purchase experience, a product, the quality of customer support, the price they are willing to pay, and more. Guest satisfaction surveys provide businesses with valuable information about whether they are meeting, exceeding, or falling short of guests’ expectations.

The Great American Restaurants Guest Satisfaction Survey will provide the insight to help the company make smarter business decisions that can impact their bottom line. It will open a line of communication with their guests, which will help them significantly. This online questionnaire is not just about carrying out a customer service exercise. It will provide the insight and readings that will show where urgent attention is required. However, this is the easy part. The survey will also help the company make major long lasting changes, probably involving a cultural change or training of the employees.

About Great American Restaurants

In 1974, Jim Farley and Randy Norton opened a small pizza place in Fairfax City, Virginia. A year later, Mike Ranney joined them and with the opening of Silverado in 1976, back then called Fantastic Fritzbe’s Flying Food Factory, GAR was born. Since then, the company has thrived due to their love of hospitality, entrepreneurial spirit, and a lot of hard work by thousands of dedicated team players.

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Great American Restaurants is a fun restaurant chain because their people take pride in what they do. They appreciate being part of something unique. GAR restaurants are always filled with staff and guests that love to have a great time. The company cares about its people and is also obsessive about the details.

How to Enter the Great American Restaurants Guest Satisfaction Survey

You Will Need:

  • A valid GAR receipt with a survey invitation.
  • A PC, laptop or mobile device with internet access.
  • A basic understanding of English.

Instructions:

  1. Visit the survey site at www.garlistens.com.
  2. Enter the 14-digit code number located on your survey invitation.
  3. Answer all survey questions thoroughly and truthfully.
  4. Submit the survey.
Survey video produced by GuestSatisfactionSurveys Team and Great American Restaurants customers anonymous.

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The results of this survey will be happier guests, happier staff, a stronger brand reputation, less customer churn, and more financial gain for the company. If you recently dined at one of their restaurants, they would love to hear about what you thought about their food, their prices, their quality of service, and any other issue of importance to you. Your feedback will help them offer you better dining experiences in future. You will be given a confirmation number upon completion to claim the special offer on your survey invitation.