The Great Clips Customer Feedback Survey, powered by InMoment Inc., is a tremendous way for Great Clips to gauge how well they are keeping their customers satisfied. Each question is designed to rate customer feedback on how well they felt their customer experience went when a patron of Great Clips. It is formulated to identify problem areas so that Great Clips can take actionable steps to correct those issues and improve the customer’s overall experience.
Every business strives to keep their customers happy. A happy customer is much more likely to return again and also to recommend that business to their friends and family. Word of mouth advertising is not only free for the company, but also one of the most powerful forms of marketing. By having an outlet, such as the Great Clips Customer Feedback Survey, available to receive customer feedback, Great Clips can ascertain which parts of their business plan to keep, which to improve upon and the areas where they need to do much better to meet or exceed their customer’s expectations.
About Great Clips
Great Clips is a hair salon franchise that is located throughout the United States and Canada and enjoy an annual revenue of over 1 billion dollars. This successful chain is currently headquartered in Bloomington, Minnesota. The first Great Clips opened its doors just down the road from the University of Minnesota in 1982. With its business model of affordable, no-frills haircuts and great customer service, three more Great Clips opened within three short months of its opening day.
With its public debut a success, in 1983 the founders sought a third partner about a year after the business first opened to expand and franchise the Great Clips name. The first franchised Great Clips opened later that same year and now there are over 3,700 Great Clips open for business.
How to Participate in the Great Clips Customer Feedback Survey
You Will Need:
- Access to the Internet.
- Your most recent Great Clips salon receipt.
- Three to five minutes of time.
- Ability to read English.
- Access the survey by visiting www.gcsurvey.net.
- Click the “Take the Survey” button to proceed.
- If the separate window does not pop up successfully, you may need to allow pop-ups on your browser.
- Locate the eight-digit survey code found on your most recent Great Clips receipt.
- Answer the following questions, based on your most recent Great Clips salon experience, as honestly and accurate as you can.
- Write down the redemption code on the receipt you used for the survey in order to redeem the reward on your next Great Clips visit.
- Great Clips Website: http://www.greatclips.com/