Geek Squad Customer Feedback Survey

By taking the Geek Squad Customer Feedback Survey, you will be participating in a program that allows the company to understand why customers approve or disapprove of their products or services. It also gives you a voice in what they can do to take corrective action intended to create happy, satisfied customers while adding to their bottom line. Your feedback is a powerful thing and when you enter your opinions into the survey you will be making a positive impact on the lives of loyal and occasional customers taking advantage of what Geek Squad has to offer.

The way you have an impact on this and other companies is by helping the staff focus on meeting or going beyond the expectations of customers. When you offer honest negative feedback, it works as a warning that potential issues that could affect the company’s future earnings are afoot and they must do something to correct this. Finally, the goal of this survey is to gather actionable feedback that is within the company’s power to do something about.

About Geek Squad

Geek Squad began its life as a small tech support firm located in Minnesota and grew into a global business. Its agents work out of Best Buy stores all over the world and in Carphone Warehouse stores throughout Europe. They are dedicated specialists in the field of tech support who have partnered with these companies to offer support for computers, tablets and mobile phones. These professionals offer a range of service plans to meet the needs of its loyal customers.

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Geek Squad offers service plans that are customized to the devices you use every day, 24-hour support for technology related devices and insurance. There are virtually no gadgets that this team cannot help you with. You can find a Geek Squad agent to help you by using the handy store locator within their website.

How to Complete the Geek Squad Customer Feedback Survey

You Will Need:

  • Internet connection and computer, or another mobile device.
  • Valid Geek Squad receipt with invitation to participate in the survey.
  • You must be able to read and understand English or Spanish.

Instructions:

  1. Enter the Geek Squad Customer Feedback Survey here: www.geeksquadcares.ca.
  2. Select the language you prefer.
  3. Answer the survey questions honestly and with candor.
  4. Enter the alphanumeric codes listed on your current receipt for Group A, B, and C.
  5. Follow all prompts until you reach the page where you can enter your answers to the survey questions.
  6. When finished, you will have the opportunity to enter a drawing for a $1,000 gift card.

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Conclusion:

Geek Squad is always looking for ways to improve their services and build customer loyalty. Your feedback is used to help them create happy customers who will return to them every time they need help with their devices.