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Halfords Customer Feedback Survey

January 13, 2022 by SurveySweepstakes Team

Halfords is a unique and longstanding company with a deep respect for local tradition and community. For over 100 long years, Halfords has worked hard to serve good people just like you, providing them with the kind of customer service that keeps you coming back for more for a lifetime. Halfords takes great pride in knowing that its customers are happy, satisfied and proud to be a part of the Halfords family.

Because Halfords loves its customers, it created a special way to hear from them. You can find the Halfords customer feedback survey by visiting the cleverly named link www.giveusasteer.com. When you finish the guest survey, you will have a chance to win £250 for your time.

About Halfords

Founded in 1892 by Frederick Rushbrooke, Halfords began as a wholesale ironmongery. However, it was not until the year 1902 that Rushbrooke relocated into a new space on Halford Street that the company received the namesake that it is known for today. Now the company is known as a British retail expert on items such as car enhancement and parts as well as camping equipment and bikes, Halfords boasts of stores all across the United Kingdom and Ireland.

In 1931, the company proudly opened its 200th location. In 1968, Halfords had grown even more, cutting the red ribbon on store 300. Though Halfords has become one of the largest in the industry, it has maintained its small-town vibe and commitment to customer satisfaction. When you go to Halfords, you can always expect to be treated like family. This characteristic of this ever-growing brand has worked to make it the runaway success that it is today.

How to Enter the Halfords Customer Feedback Survey

Halfords-Customer-Feedback-Survey

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What You Will Need:

  • Your original Halfords register receipt.
  • A working internet connection.
  • A few minutes of your time to complete the survey.

Enter By Online:

  1. Go to www.giveusasteer.com and make sure that you have about 5 minutes to complete the survey.
  2. Get your Halfords register receipt out.
  3. Click the arrow to get started.
  4. Select the location of the Halfords that you visited to make your purchase.
  5. Confirm the location you selected or click the provided link if you chose wrong.
  6. Answer the series of questions presented for your chance to win 250 pounds.
  7. Be sure that you fully submit the survey to ensure that your entry is included in the sweepstakes.

Enter By Online Video:

Conclusion:

Halfords is a company with a sincere passion for its unique niche and its unique audience. It is always eager to hear from consumers like you who can share their experiences with Halfords openly and honestly. When you share your time with Halfords, they just might share £250 win/win.

Sources and Citations:

  • https://www.youtube.com/watch?v=Oqe4fs4UZRE
  • Halfords Customer Feedback Survey Prize Draw Rules: https://kokoro.blob.core.windows.net/content/prize-draw/Kokoro%20Prize%20Draw%20Terms%20-%20Halfords%20Retail.pdf
  • Halfords Official Website: http://www.halfords.com/

Related Content

Filed Under: Customer Survey

Reader Interactions

Comments

  1. Donald Millar FRIAS says

    April 1, 2019 at 1:22 pm

    served by Matthew at Straiton Edinburgh.
    This guy was brilliant with an excellent temperament for the job at hand.
    He patiently disassembled the parts to access an extremely difficult lamp
    replacement (head lamp bulbs). This was no easy task where hand access was restricted and a blind operation. Please convey to him thanks on Modus. Viva Matthew!!!

  2. Mrs Maria Davinson says

    March 5, 2019 at 4:44 pm

    I had a flat tyre drove into Halfords Sutton surrey, where Adam the Manager helped me with my problem.
    I was very stressful as I had to get back home to my dog who was on his own and was worried that I would not get back to him in time. Adam was so caring and understanding. He got me up and running in no time. I was so grateful that I thought I would come on this site and show how
    appreciated I was with this young man going the extra mile. I always have good service from this
    branch. Thank you very much from one satisfied customer.

  3. darran says

    February 13, 2019 at 12:56 pm

    just had fantastic service from Elaine who put a new headlight bulb in for me. Thanks Elaine.

  4. Dorin Popa says

    December 15, 2018 at 4:53 pm

    I am very pleased with the service I have done today, they have installed the roof bars & box fit it was very fast and very well done by Antoni and Gary, Romford Unit 2, Gallows Corner Retail Park. Thanks a lot Antoni and Gary

  5. ION says

    December 11, 2018 at 1:46 pm

    Got excellent service from Kay from the Hounslow harfords store.

    Very happy by the way that I was served.

  6. Anderw says

    December 8, 2018 at 6:45 pm

    Hi I’ve just been to Halfords Redditch were I just walked in to find a lad called Nathan was waiting for me with a light bulb that I needed with a smile on his face and ready to fit it brilliant service great

  7. dave marwood says

    November 29, 2018 at 6:13 pm

    excellent service from Archie from the stamford dept. cheers mate.
    Def recomend…

  8. Nigel says

    November 26, 2018 at 5:16 pm

    Great service from Oliver at Dorchester today, he was very helpful and polite and went to great lengths to show me the capabilities of a Garman bike computer, thanks

  9. Mrs D Gladden says

    November 14, 2018 at 2:38 pm

    I had an amazing customer experience in your Sutton store with Lilly May a member of staff. She was knowledgeable, efficient, accommodating, friendly, effective and efficient! It is the best shop experience I have ever had. She is a true ambassador for Halfords! Worth her weight in gold. Thank you so much Lilly !

  10. Frances Dawson says

    October 24, 2018 at 2:38 pm

    David at Burgess Hill branch, gave me the most special help by advising me on the best battery to buy for my car and fitted same right away also made an order for car mats,which are coming in a few days time,was also helped by Lorraine and Ellie who were all very friendly and most helpful. Think that they have all been given excellent training and I so appreciate it
    Thank you for such perfect service!

  11. PETER F says

    September 27, 2018 at 9:55 am

    27/09/18 hull clough road branch at 09.53 got what i needed the lovely LYNN served
    me and i got on my way very nice and polite
    lovely lady

  12. Christopher Wilson says

    September 20, 2018 at 5:40 pm

    Served by Johnw at Loughborough branch he really helpful when i went in with my daughters car with battery trouble tested battery found it was dead and he tried to get my car started thanks excellent customer service.

  13. S Zino says

    July 11, 2018 at 5:20 pm

    Many thanks to the great staff at Halfords, Chippenham who helped by testing our battery and jump-starting our car this afternoon. Helpful, friendly and efficient.

  14. Sheila Dobson says

    May 24, 2018 at 6:38 pm

    Thanks to Josh at the gateshead branch for awesome customer service.

  15. Monica Hallows says

    May 11, 2018 at 4:14 pm

    I recently visited the Halfords store in Stamford, spoke to a very helpful guy at the till called Richard who helped me with a new wiper blade for my Volvo C30. A young man named Scott fitted it for me and I continued shopping purchasing a new ladies bicycle Scott built the bike for me and on collection also fitted a gel saddle and speedometer, a truly lovely experience in shopping at our local Halfords store. Thanks Guys you really are very helful and doing a great job. well done. Monica Hallows

  16. KYM/GARRY says

    May 9, 2018 at 7:17 pm

    me and my dad took my new bike back to Halfords in Wycombe and mark and mujahid was so helpful and so nice and good

  17. G Stevens says

    May 8, 2018 at 12:21 pm

    I received excellent customer service and care at your Botley rd branch.
    Matt did the work and was very pleasant and helpful.

    Sadly the chip in my windscreen was done but is still very visible. I had signed a
    document on the success of the repair.

    Done on 4th May 2018.

    Thanks
    Grant

  18. Nabeel Sarfraz says

    April 2, 2018 at 9:04 pm

    Served by James at Coventry brach very pleasant and helpful young man. Everytime I go to halfords he always there to help me out. So th@nx alot James keep up the good work and carry on providing excellent customer service!!

  19. Mark pancoust says

    March 25, 2018 at 1:10 pm

    Was looking for window wiper blades . Could not find until Jaz came along very helpful person thank you ?And fitted for £4 pounds well happy with that ?

  20. HEIN HTET SOE says

    March 23, 2018 at 10:51 am

    I am happy and satisfy at all time when i visit to hounslow branch. The lady ‘Thet’ is very good customer service skill and very helpful. Last time i have been chiswick branch that i feel like i speak with Robot. The gentlemen ‘Ali’ from hounslow branch is very helpful at other skill. He is very patient for customer.

  21. Glen Wood says

    February 24, 2018 at 12:59 pm

    Served by Owen at Amblecote branch. Very pleasant young man, fitted my wipers and was very helpful

  22. Paulo says

    January 29, 2018 at 4:19 pm

    I was served by Kiran, at Bath Road, in Slough and would like to say how talented and professional that lady is, could easily be the manager of the store, as she gets the calls, makes payments and still goes and fixes stuff in cars! Has a huge know how.
    We’ll done Kiran!

  23. Trevor ward says

    October 7, 2017 at 2:23 pm

    Served by steve at the uckfield branch, excellent service!

  24. Al Harvey says

    September 29, 2017 at 8:58 am

    I attended Halfords in Sudbury on Tuesday the 26th Sept to install a light bulb in my Astra and was impressed by the service I got with a special thank you to Frankie who pulled out all the stops to complete the job

  25. JaHangir khan says

    September 27, 2017 at 7:31 pm

    Got excellent service from Jabed from the Balham harfords store.

    Very happy by the way that I was served by him

  26. virgis pupelis says

    September 25, 2017 at 5:16 pm

    thanks for Silvio who did a good job on straightening my bike wheel

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