There is a school of thought that guest satisfaction surveys can feature only one question. “Will you purchase from us again?” while it may be tempting to reduce such surveys to a single question, the results can be misleading. Most guests would probably answer in the affirmative whether that answer reflects their true feelings and intentions or not. The Checkers and Rally’s Guest Obsessed Survey includes several simple questions. These additional questions increase the likelihood that the feedback they receive will yield actionable data. A well-designed guest satisfaction survey can provide valuable feedback about all aspects of a business.
The Checkers and Rally’s Guest Obsessed Survey is designed to achieve the following: improve customer satisfaction, loyalty and retention, enhance quality, discover areas of improvement, uncover expansion opportunities, measure sales organization effectiveness, provide guest insight about the business’ value versus the competition, proactively address the concerns of unhappy guests, and more. This survey is an important tool, which will help the company keep its guests happy and satisfied.
Checkers and Rally’s want to know what matters most to their guests. The insight you provide will help them keep you happy with their customer service. In the modern online world, guest experience and satisfaction is key. Are their prices too high? Is the service too slow, did you experience any problems? The Checkers and Rally’s Guest Obsessed Survey is the quickest and easiest way for you to speak your mind. When you do, you will be given a validation code to redeem the offer printed on your Checkers and Rally’s survey invitation.
About Checkers and Rally’s
Checkers and Rally’s is a one-stop flavor location for everything related to the business of eating big like you live big. Headquartered in Tampa, Florida, it is one of the largest double drive-thru restaurant chains in the US, with locations in 28 states and the District of Columbia. Checkers and Rally’s specialize in hot dogs, burgers, fries, and milkshakes. Originally separate restaurants serving different parts of the country, Checkers and Rally’s merged in 1999. Today, Checkers and Rally’s restaurants look identical.
How to Complete the Checkers and Rally’s Guest Obsessed Survey
You will need:
- A Checkers and Rally’s restaurant receipt with a survey invitation.
- A computer or mobile device with Internet access.
- A basic understanding of English.
- Visit www.guestobsessed.com.
- Enter the 4-digit store number and the date of visit.
- Select the visit type and the time of day you visited.
- Answer all survey questions honestly.
- Submit the survey and remember to note down your coupon code.
- Checkers and Rally’s Website: https://www.checkers.com/