Kelsey’s Guest Satisfaction Survey

If you are a regular at Kelsey’s, here is a unique opportunity for you to express your opinions about their food and services. The company is inviting its customers to share their valuable feedback about their recent visit.
Kelsey’s guest satisfaction survey is a questionnaire designed to measure the satisfaction level of the customers of the company. The survey takes into account several elements of your experience including your rating for the speed of service, the quality of food, ambiance of the restaurant and customer service. Kelsey’s will use the feedback it gets to find any shortcomings in its workings and use it to enhance its dishes and services.

The company knows that unhappy customers can lead to poor reputation and lower revenue. This is why the survey is crucial to know about customer satisfaction with the company. As a reward for completing the survey, you will automatically be entered into the Grand Prize Draw.

About Kelsey’s

Kelsey’s Neighborhood Bar & Grill is a Canadian restaurant chain with its headquarters in Mississauga, Ontario. Founded in 1978, it is owned by Cara operations and is widely spread across Canada.

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In spite of the company being a subsidiary of Cara Operations with its headquarters in Ontario, it mostly serves American cuisine including Steaks, Salads, Burgers and Chicken Wings. Every Kelsey’s restaurant offers a kid’s menu as well. Apart from food, the company is well known for its margarita mixed drinks too.

How to Enter in the Kelsey’s Guest Satisfaction Survey

You Will Need:

  • To be a legal resident of the country.
  • To have reached the age of majority.
  • To have a device with internet connectivity.
  • To have an understanding of English or French to complete the survey.
  • To be someone from outside the company. The employees of the company and their family members are not eligible to participate in the survey.

Instructions:

  1. To take the survey, visit www.kelseysfeedback.com.
  2. Choose the language you want to use to take the survey.
  3. Enter information regarding your date of visit, purchase amount, order and other details as required from your receipt.
  4. Answer questions based on your dining experience.
Survey video produced by GuestSatisfactionSurveys Team and Kelsey's customers anonymous.

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Kelsey’s understands that proper and regular communication with customers is essential to understand their satisfaction or lack of it with the brand’s offerings. Your feedback will be helpful in shaping the internal strategies of the company. It will also help to determine the short term and long term goals of the company. Complete the survey to empower the company management to meet your needs and expectations and ensure a better experience in the future.