Kmart Customer Satisfaction Survey

In its continuous endeavor to improve its quality of service to customers, Kmart invites you to give your feedback through the Kmart customer satisfaction survey. Please visit the survey site,, and tell them about your shopping experience at one of their stores. Kmart values your opinion and comments, and they want to know what makes you happy or unhappy with the Kmart experience. They set up this survey so that you can easily answer important questions about their products and services.

If you enjoyed your shopping experience at Kmart, feel free to tell them. In addition, if you experienced any problem while you were shopping, they are willing to listen and act upon it to make your future shopping experiences more enjoyable and memorable. Kmart designed this simple questionnaire to give you a voice. It takes less than 10 minutes to complete the survey and you can do it any time from the comfort of your home. By taking the survey, you will help them better understand your needs.

About Kmart

Kmart is an American discount department store chain headquartered in Hoffman Estates, Illinois. In 2005, Kmart purchased Sears for $11 billion, thereby forming a new corporation called Sears Holdings. Founded in 1962, it is the 3rd largest chain of discount department stores in the world, with locations in the U.S., the U.S. Virgin Islands, Puerto Rico, and Guam. The company operates more than 1,000 stores.

The company sells an extensive range of products, including back to school products, automotive products, household appliances, beauty and health products, baby products, books and magazines, bed and bath products, clothing, shoes, jewelry, tools, electronics, furniture, sports and fitness products, toys, grocery and pet products, outdoor living products, and much more.


How to Complete the Kmart Customer Satisfaction Survey

You Will Need:

  • A computer or mobile device with internet access.
  • A valid Kmart receipt with a survey invitation.
  • A basic understanding of English.


  1. Visit the survey site at
  2. Enter the 19-digit receipt number, without spaces, in the space provided.
  3. Think about your last purchase at a Kmart store and answer a few questions based on your experience.
  4. Answer all questions honestly and thoroughly.
  5. Indicate whether you would the Kmart team to contact you regarding your comments.
  6. Enter your name, email, and phone number to enter the prize drawing.

Survey video produced by GuestSatisfactionSurveys Team and Kmart customers anonymous.


The Kmart customer satisfaction survey is worth less than 5 minutes of your time. When you complete it, you will be entered into a prize drawing for a chance to win a $500 in Shop Your Way Points good at Kmart or Sears. Click the link provided for the official rules of sweepstakes.

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