Surveys conducted to find out guest satisfaction are increasingly important for modern companies and businesses. A guest satisfaction survey is inextricably linked to marketing programs and business practices, as well as other plans aimed at achieving customer engagement and loyalty. Guest satisfaction surveys have a number of benefits that companies recognize, benefits that are proven. Such surveys are not only opportunities to provide customers with new information, they are also tools for inviting guests to give their feedback and express their opinion about a company.
The la Madeleine Guest Satisfaction Survey is a very useful tool to judge customer satisfaction levels and loyalty. When guests point out the services and products they like or dislike, the company is able to identify what keeps them coming back. Identifying the reasons for their loyalty or the issues affecting their loyalty is the secret to the company’s success. Naturally, the survey will also point out the extent of guest satisfaction.
About la Madeleine
Founded in 1983, la Madeleine Country French Café is a restaurant chain with locations in several states including Virginia, Texas, Georgia, Oklahoma, Maryland, and Louisiana. Headquartered in Dallas, Texas, it operates more than 70 outlets and is still growing. From their crave worthy food to their signature fireplace, their restaurants invite guests to relax, enjoy country French fare, and visit with family and friends.
Patrick Leon Esquerré, a businessman born in the Loire Valley founded the company. He came to the U.S. and brought the tastes of the French countryside with him, where meal time featured homegrown, hand-prepared, heartfelt food, eaten with family and friends. Since he longed for the aroma and taste of tasty Fresh food, he decided to create his own. Thus, la Madeleine was born.
How to Complete the la Madeleine Guest Satisfaction Survey
You Will Need:
- A PC, laptop or mobile device.
- Internet access.
- A la Madeleine café receipt with a survey invitation.
- A basic understanding of French or English.
- Visit the survey site at www.lamadeleinefeedback.com.
- Enter the survey code found on your café receipt.
- Carefully read all survey questions and answer based on your recent experience at a la Madeleine café.
- Answer all questions truthfully and thoroughly.
- Submit the guest satisfaction survey.
- Write the validation code on the space indicated on your receipt.
- la Madeleine Website: http://lamadeleine.com/