Macayo’s Customer Feedback Survey

Available at www.macayo.com/survey, the Macayo’s customer feedback survey is a tool through which Macayo’s tries to get to know its customers better, so that the insight derived from the collated information could be incorporated to make its food and services better. Macayo’s doesn’t want customers to talk about only the good aspects of its business. If there’s something not right, Macayo’s would appreciate if its patrons are forthcoming about it.

Any business, especially firms in the service industry, can grow only if they and their customers are on the same tangent. A company that turns a deaf ear to its customers’ concerns and opinions is bound to fall flat on its face in the long run. Macayo’s certainly doesn’t want to be the firm that ignores its patrons. And this survey initiative is proof.

About Macayo’s

Macayo’s is a restaurant that specializes in handcrafted Mexican cuisine. It first entered the food space in 1946. The restaurant now has presence in 12 areas in Arizona and a couple of locations in Las Vegas. Macayo’s is a family-oriented restaurant that strives to introduce American families to Mexican food and ensure Mexicans living in America don’t miss their traditional cuisine. Macayo’s is not the only Mexican restaurant in town; however, not many are as authentic as Macayo’s.

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Macayo’s works with fresh ingredients, which are sourced daily from local farms. Besides having restaurants, Macayo’s also offers catering services to homes and commercial establishments. The catering menu can be custom-designed, with other mroe conventional restaurant services tagging along.

How to Participate in the Macayo’s Customer Feedback Survey

Macayo's-Customer-Feedback-Survey

You Will Need:

  • A Macayo’s receipt.
  • A mobile device or computer connected to the Internet.
  • The ability to read and understand English.

Instructions:

  1. To start the survey, head to www.macayo.com/survey. On the page, you would be asked details about your last dining experience at Macayo’s. Provide the following details: dining location, date, server number, and check number. If you have your Macayo’s customer receipt handy, you should not have any trouble providing the details.
  2. After having entered the specifics of your last purchase at Macayo’s, click Next and you should be taken through a set of questions that’ll discuss your dining experience at Macayo’s in a bit more detail. You would be asked about the food, services, restaurant ambiance, etc.
  3. Answer the questions based on your personal experience, and don’t hesitate to spill the beans on the not-so-good things about the restaurant and/or its offerings, if any. At the end of the day, Macayo’s is not using this survey to get an ego massage. It genuinely wants to know what’s wrong with its food and services, in case there’s something really wrong.
  4. At the end of the survey, you will have to furnish personal information and contact details so that Macayo’s can email or text you if a deal comes by or if you happen to win the lucky prize draw that you automatically entered by completing this survey.

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