Most guests are happy and eager to give their feedback as long as they are given a way to do it. A great way to gather guest feedback is to conduct a guest satisfaction survey. Such a survey can provide remarkable insight into which services and products are making guests happy, which ones should be looked into further, and which ones are hurting the company’s bottom line. Guest satisfaction surveys are also a great way to show guests that the company values their input and wants to do everything to enhance their experiences. Therefore, the Marie Callender’s Guest Experience Survey is designed to increase guest satisfaction.
Companies should not conduct a guest satisfaction survey on a whim. They need to set well defined goals; otherwise, they risk being unfocused and useless. Marie Callender’s wants to know what you think about their food, employees, customer service, restaurants, and other aspects of their business. Your candid feedback will help them provide you with the best experiences when you visit one of their restaurants. They will act on the feedback they receive. It is always good to receive positive feedback; however, negative feedback will also help them identify areas that need improvement, thus, it is just as valuable as positive feedback. Feel free to speak your mind. The company is prepared to deal with critic with the end goal of transforming the negatives into positives.
About Marie Callender’s
Marie Callender’s is a popular restaurant chain headquartered in Orange County, California. The chain operates more than 75 restaurants and one East Side Mario’s restaurant in the U.S. and Mexico. The company’s commitment to freshly prepares, great tasting food using the best quality ingredients still endures. The restaurant chain serves up a wide range of classic foods updated with modern flavors, including their signature Pot Pies, St. Louis Bourbon BBQ Ribs, Freshly Roasted Turkey, and Field Green Salads.
In addition, each Marie Callender’s restaurant features freshly prepared soups, a salad bar, and signature cornbread, served hot from the oven. Most restaurants also offer an all you care to enjoy Sunday buffet. Although the food served is mainly American, many dishes have some preparation styles that resemble French, Chinese, Mexican, Italian, or Cajun.
How to Participate in the Marie Callender’s Guest Experience Survey
You Will Need:
- A PC, laptop or mobile device.
- An internet connection.
- A Marie Callender’s receipt with a survey invitation.
- A basic understanding of English.
- Visit the survey site at www.mcexperiencesurvey.com.
- Enter the 15-digit survey code near the bottom of your survey invitation.
- Answer all questions based on the service you received.
- Answer truthfully.
- Submit the survey and write the confirmation code you see on your receipt.
- Marie Callender’s Website: http://www.mariecallenders.com/