Milestones Guest Satisfaction Survey

Milestones Guest Satisfaction Survey, powered by Market Force Information, is designed to let patrons of the Milestones Grill and Bar express their approval, or disapproval, of their most recent dining experience. The survey, available at www.milestonesfeedback.com, only takes a few minutes of your time and will allow Milestones Grill and Bar to know what they are doing right and which areas need improving.

By taking just a few minutes of your time to complete the survey, you are giving Milestones valuable feedback that they can use to make their customers more satisfied with the service they receive. If you are unhappy with your dining experience, it is important to explain why, which gives Milestones a chance to take your feedback into consideration and improve their food or their service.

About Milestones Grill and Bar

Milestones Grill and Bar is a trade name under Milestones Restaurants Incorporated and is a subsidiary of Cara Operations. It was founded in 1989 and now have over forty-five locations throughout Canada.

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Milestones features select menus available to see online such as a date night menu, brunch menu, lunch and dinner menu, a girl’s night out menu and kid’s menu among many others. They serve classic dishes with slight twists to the standard favorites.

How to Participate in the Milestones Guest Satisfaction Survey

milestones-guest-satisfaction-survey

You will need:

  • Your most recent Milestones Grill and Bar receipt.
  • To be fluent in English or French.
  • Internet access.

Instructions:

  1. Visit www.milestonesfeedback.com.
  2. Choose your preferred language.
  3. Enter the following information: The check (cheque) number found on your receipt, the date of your most recent visit, and the access code found on the bottom portion of your receipt.
  4. When taken to the following screen, click “Begin Survey” to start.
  5. Choose whether you want to take the “quick survey”, which will take approximately 1-2 minutes to complete or the “in-depth” survey, which takes approximately 4-6 minutes to finish. If you choose the in-depth survey, Milestones will reward you with a special offer upon completion of the survey.
  6. Most questions will have 2-6 choices to select.
  7. At the end of the in-depth survey, you will have the ability to tell Milestones Grill and Bar about your most recent dining experience.
  8. Enter your contact information if you would like to stay current with their promotions, special events and offers.
  9. If you chose the in-depth survey, be sure to write down the survey validation code on the top of your receipt used to take the survey for a free special offer.

Survey video produced by GuestSatisfactionSurveys Team and Milestones customers anonymous.

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