99 Restaurants Guest Satisfaction Survey

99 Restaurants Guest Satisfaction Survey, is designed to collect customer feedback in order to maintain the high levels of quality and commitment to service excellence this restaurant strives to provide. The survey, which can be found at www.my99experience.com, is available to all patrons wishing to voice their opinions on their experience, whether good or bad.

By combing through customer feedback, Ninety Nine Restaurants is able to discover how best to improve on both quality of service provided and the superiority of food offered. Positive feedback enables the restaurant’s employees to set a suitable benchmark for future performance. Negative feedback assists employees in discovering, and rectifying, any shortcomings they may have.

About 99 Restaurant and Pub

Founded by Charlie Doe, 99 Restaurant and Pub has always been the type of establishment that offers more than just a good meal. “No-nonsense food at down-to-earth prices” is the ideal description of a restaurant that makes patrons feel at home. With headquarters in Woburn, MA this restaurant chain serves more than 20 million happy guests a year in over 100 restaurants spread throughout the Northeast.

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The menu features something for everyone, from lip-smacking buffalo wings to fall-off-the-bone apple BBQ ribs, decadent chocolate truffle pie, and everything in between. Simple, honest food is the order of the day with special attention paid to creating flavorful treats for everyone to enjoy.

How to Complete the 99 Restaurants Guest Satisfaction Survey

You will need:

  • A mobile device or computer with internet access.
  • A valid receipt from 99 Restaurant and Pub with a 16-digit serial number and server name.
  • The ability to read and respond to the survey questions in English.

Instructions:

  1. Visit the 99 Restaurants Guest Satisfaction Survey at www.my99experience.com.
  2. Fill in the 16-digit serial number and server name printed on your receipt.
  3. Click “start” to begin the survey.
  4. Consider your most recent visit to the restaurant, and answer the questions that follow as honestly as possible.
  5. Once you have completed the survey, you will receive a validation code. This unique code can be used to access a special offer which can be found on your receipt.
  6. Pay attention to the date on which your special offer expires and be sure to pop in to your nearest 99 Restaurant and Pub before then.

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Conclusion:

Completing the survey not only gives you the chance to air your opinions, it also provides you with access to a coupon code that is redeemable at your favorite 99 Restaurant and Pub location. Enjoy a delicious treat on the house, secure in the knowledge that your feedback will make a difference.