Customer satisfaction surveys help businesses measure customer satisfaction, find potential advocates and identify unhappy customers. For most companies, this information can have powerful effects. Firstly, when customer ratings fall, they warn of potential issues that can harm future revenues. Secondly, they help focus employees and business owners on the importance of meeting and exceeding customer satisfaction.
Customer satisfaction metrics are useful in understanding how happy or unhappy customers are with a company’s products and services. Available at www.olivegardensurvey.com, the Olive Garden guest satisfaction survey allows customers to comment on services offered by the family of 800 plus restaurants. Customers can answer the survey online at their leisure from the comfort of their homes.
The company uses the information it gets to offer better services and make better products. By completing the survey, you also get the chance to enter a monthly sweepstakes for the opportunity to win a $1’000 grand prize, or one of the one hundred $50 prizes. Participation in the sweepstakes draw, however, is optional. Customers can still offer their feedback without entering the draw. To enter the drawing, you will need to provide some personal information, such as name, telephone number, and address, at the end of the survey.
About Olive Garden
The Olive Garden boasts a family of more than 800 restaurants. With reinvigorated dishes, remodeling of select restaurants, a restructured logo, and a refreshed website, the company aims to make guests feel like they are in modern Italy. In keeping with contemporary Italian traditions, Olive Garden is expanding its menu to feature more variety, choices, and better options. They prepare their food with fresh ingredients presented with a focus on quality and flavor that is uniquely Italian.
How to Complete the Olive Garden Guest Satisfaction Survey
You Will Need:
- Access to your computer or mobile device.
- Internet access.
- A receipt containing an invitation for the survey.
- Be 18 years or older.
- Be a legal citizen of the US, Canada, or Puerto Rico.
- Enter www.olivegardensurvey.com.
- Input the ID number from your Olive Garden receipt.
- Answer a series of questions related to your recent visit to Olive Garden, and answer them as thoroughly and truthfully as possible.
- If you choose to, enter the drawing for a chance to win the cash prizes. This will require you to fill out a form with your personal information. If you choose not to enter the draw, simply exit the browser window.
- Olive Garden Guest Satisfaction Survey Official Rules: www.olivegardensurvey.com/PContent.aspx?Page=Rules
- Olive Garden Guest Satisfaction Survey Sweepstakes Winners: www.olivegardensurvey.com/PContent.aspx?Page=Winners
- Olive Garden Website: www.olivegarden.com