Businesses evaluate themselves by measuring and analyzing customer satisfaction with their products and/or services. As they evolve, the measuring of satisfaction levels across the entire organization becomes critical. Customer satisfaction must be measured for each service and every function of a business. There is a certain journey that customers go through to get a product or service. This experience/journey depends on the customer’s perceptions and he/she is the only one who can determine whether it was negative or positive. Customer satisfaction is the perception that customers have about a business when their expectations and needs are met or exceeded. The Pie Five Pizza Customer Satisfaction Survey is designed to achieve higher product repurchase and customer loyalty.
Customer expectations play a huge part in influencing satisfaction with products and/or services, and these in turn are determined by numerous factors. Every customer expects to get what he/she paid for. However, availability is not everything. Customers also want to be listened to. This is why Pie Five Pizza is conducting a customer satisfaction survey. This online questionnaire will give customers a voice. Understanding customers is the key to offering them the best service. Good customer care involves getting to know one’s customers well, delivering on what one promises, and anticipating customers’ needs in order to exceed their expectations.
About Pie Five Pizza
Founded in the Dallas area in 2011, Pie Five Pizza is a fast casual, trend setting restaurant chain offering delicious pizzas made to order using the freshest ingredients and served in less than 5 minutes.
The restaurant chain currently operates more than 80 restaurants in 24 states and has approximately 400 announced company and franchised restaurants under contract.
How to Complete the Pie Five Pizza Customer Satisfaction Survey
You will need:
- A valid Pie Five Pizza restaurant receipt with a survey invitation
- A PC or mobile device with Internet access
- A basic understanding of English
- Visit www.piefivelistens.com.
- Select the location you visited.
- Enter your name, email address, date of visit, and time of visit.
- Answer all survey questions candidly.
- Submit the survey.
- Pie Five Pizza Website: http://www.piefivepizza.com/