Yates Customer Satisfaction Survey

———-The Survey is now Closed!———-

Yates is a British Pub chain that has become synonymous with old world charm and new world beers. For over 100 years, it has continued to be known as one of the leading and strongest chains North of England. With staying power such as this, it is no secret that Yates cares a lot about what its consumers think of their services. This is why the company created the Yates customer satisfaction survey to have a chance to hear what their customers had to say.

You can find Yates survey by visiting www.ratemyyates.co.uk. The survey takes only a few minutes to complete and in completing a survey with each visit, you are helping Yates to better improve their pubs for you and your friends.

About Yates

Founded in 1884 by Peter and Simon Yates, Yates is a British pub chain that is headquartered in Luton, Bedfordshire. Boasting of 52 locations across the United Kingdom, Yates has become a well-known pub through the UK. Owned by the Ha! Ha! Bar and Canteen, the Yates pubs also operate under Blob Shop and Addisons.


Although Yates is one of the leading names in UK pubs, you may have noticed that some of its locales have been converted to Slug and Lettuce locations. These locations lean towards the trendy and upscale modern pubs that have recently caught on to great fame in the UK.

How to Enter the Yates Customer Satisfaction Survey

What You’ll Need:

  • Your Yates receipt.
  • A working internet connection.
  • A few minutes out of your day.

Enter By Online:

  1. Visit www.ratemyyates.co.uk and have your Yates pub visit information ready.
  2. Select the Yates location that you visited from the drop-down box provided.
  3. Select the date in which you visited Yates.
  4. Select the time frame in which you arrived at Yates.
  5. Select how often you have visited this particular location in the past.
  6. Select how likely you are to recommend Yates to your friends.
  7. Select the best part of your visit using the photos as a guideline.
  8. Select what you appreciated the most about your previous selection.
  9. Enter any additional comments that you wish to share with Yates pubs.
  10. Enter your name, email address and telephone number to receive further communications from Yates.


Yates pubs is a brand that truly cares about what its customers have to say. When you take a few moments out of your day to tell Yates what you think, they will always take the time to listen. Each survey is read and each opinion counts. In fact, it is because of customers like you that Yates has grown into the industry giant that it has today, continuing a tradition of excellence into the future.

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