Rural King Customer Satisfaction Survey

Rural King customer satisfaction survey is important in gauging the company’s performance in terms of product quality and customer service. The Rural King customer satisfaction survey is meant to collect data on customer satisfaction or disapproval of either the products or service they received at their Rural King Supply outlet. The feedback will go a long way in improving the shopping experience of each customer.

First and foremost, the survey will continue to focus Rural King Supply’s staff on the need to maintain high standards to ensure every customer is happy with the products they bought as well as their shopping experience. Secondly, any negative feedback will help the management to make the necessary changes to improve customer experience and satisfaction.

About Rural King Supply

Founded in 1960, Rural King Supply is America’s Farm and Home Department Store. While the first store was opened in Illinois, the company now has over 100 stores spread across 12 states, with the distribution center, headquarters and flagship store located in the city of origin, Mattoon, Illinois.

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Each Rural King store has a rich product mix consisting of lawn mowers, animal feed, agricultural parts, farm equipment, work wear, toys, housewares and fashion clothing among other things. On top of being an industry leader in customer service and product knowledge, Rural King Supply also offers products at everyday low prices.

How to Participate in Rural King Customer Satisfaction Survey

What You Will Need:

  • A tablet, laptop or smartphone with internet connection.
  • A valid receipt from Rural King Supply’s outlet with an invite to take the survey.
  • An email address.
  • Ability to read and understand the English language.

Instructions:

  1. Enter the Rural King Customer Satisfaction survey at www.ruralking.com/survey.
  2. Enter the required information, such as the 4-digit code on your receipt and select the store you visited.
  3. Rate your experience at the store as far as the store environment, product selection and customer service are concerned.
  4. Answer all questions to the best of your ability.
  5. Enter your email address and name to enter the monthly draw where you can win two $150 gift cards at the end of the survey.
  6. You can also subscribe to the Rural King Supply Newsletter when you finish the survey.

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Conclusion:

Your feedback is highly appreciated and will go a long way in improving customer experience at Rural King stores. In addition to that, you will get a chance to win a gift card at the end of the survey. If you were unhappy about a certain aspect of your shopping experience, the survey will give you an avenue to vent.