Staples UK Customer Satisfaction Survey

The Staples UK Customer Satisfaction Survey presents customers with the opportunity to express how they feel about their shopping experience. It was designed to gauge consumer sentiment so that the company can see how well they are performing. After all, business is not just about numbers and charts. Some things cannot be quantified easily like customer satisfaction but this is an earnest attempt to view the brand from the eyes of the people they serve.

As an added incentive, the people who participate in the survey are entitled to join a prize draw. Winning entries will receive a £500 gift voucher which they can use the next time they go to any branch within the UK. This is a small token of appreciation for participating in this important initiative. The company regularly collect the data gathered to spot problem areas and devise ways to fix them. Do not worry about the information you provide as they will not be shared with any third party according to their privacy policy.

About Staples UK

Staples UK started roughly three decades ago in Brighton, Massachusetts before becoming a worldwide leader in office supplies and business services. Interestingly, the co-founders were former rivals in New England’s supermarket industry who decided that they might gain more success if they worked together instead of against each other. The rest, as they say, is history. Now the company operates over three thousand stores and 125 warehouses. Annual revenues are worth billions of dollars and employees are almost 80,000 strong.

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The stores focus on office supplies, technology, and printer inks. Individuals and businesses that need supplies for their projects can drop by to have all of these met. There various paper products, pens, tapes, furniture, organizational pieces, planners, boards and common forms. There are also appliances, computers, accessories, calculators, printers, shedders, phones, digital cameras, and so on. Staples has made a name for itself by providing a broad product range, price matching, free delivery over a certain amount, easy returns, and responsive customer service.

How to Complete the Staples UK Customer Satisfaction Survey

Staples-Retail-UK-Customer-Satisfaction-Survey

You Will Need:

  • A stable Internet connection.
  • A computer, tablet or smartphone with browser.
  • Residency in the UK and age above 18 years to qualify for prize draw.

Instructions:

  1. Go to the survey site at www.staples-survey.co.uk.
  2. Be sure that you understand the disclaimers on the landing page and click Next.
  3. You will then be asked to prove 5 pieces of information from the receipt. These include the store number, the register number, the transaction number, the date, and the time of the transaction. All of these are indicated on a color-coded graphic.
  4. Once you have filled all boxes, click Next to start answering the survey.
  5. Provide your honest feedback about your experience with the company.

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Conclusion:

Staples UK is a trusted brand that provides office supplies and technology products to the British public. If you have recently purchased from any of their stores, then consider participating in the survey to share your feedback.