Maintaining high customer satisfaction ratings takes constant effort. As the marketplace shrinks and competition increases, businesses are hastening to improve customer satisfaction to keep their present customers loyal rather than devoting additional resources to hunt for new customers. According to many experts, it costs 5 to 10 times as much to chase after and get new customers than to hold on to current ones. This claim is the key to understanding why companies are scrambling towards tracking and bench marking customer satisfaction. Customer surveys are a relatively new concept to many businesses that have been focusing mainly on income statements and balance sheets. Businesses, such as St. Paul Home Products, recognize that the new economic climate has changed things forever. This is why the company is conducting the St.Paul Home Products Customer Survey.
Crowded markets, social media, and increased competition have indicated to modern businesses that their focus must change. Customer satisfaction surveys can provide businesses with the needed tools and information to execute effective and fitting solutions. Businesses that are performing well in the current economy understand that measuring customer satisfaction levels is essential. Only by measuring customer satisfaction can they satisfy their current customers and understand how to better attract new ones. Successful businesses understand that customer satisfaction is an important strategic weapon that can help increase profits and market share.
About St. Paul Home Products
St. Paul Home Products offers high quality furniture collections that let people add a personal touch to their homes. Using the highest quality materials, the company strives to exceed customers’ expectations and has built a solid reputation. St. Paul Home Products helps customers craft their vision with furniture that is outstanding in quality, design and function.
As a member of WoodCrafters, an industry leader in home furniture production for almost 30 years, the company is famous for providing a wide range of products such as wall mirrors, vanity tops, multi use storage cabinets, and vanity cabinets.
How to Participate in the St.Paul Home Products Customer Survey
You will need:
- A valid St. Paul Home Products store receipt with a survey invitation
- A computer or mobile device with Internet access
- Visit www.stpaulhomeproducts.com/survey.
- Specify your gender, age, and your approximate average household income.
- Answer all questions candidly.
- Enter your email address and phone number to enter the prize draw.
- Submit the survey.
- St.Paul Home Products Website: http://www.stpaulhomeproducts.com/