Sunglass Hut Customer Experience Survey

Sunglass Hut is ready and eager to hear from you. The company is asking you to complete the Sunglass Hut Customer Experience Survey in order to know whether you were satisfied with your most recent shopping experience. It will act on your feedback and suggestions to improve your future shopping experiences. The company will use this survey to keep in touch with its customers and let them know that their opinions matter. Customers’ needs change and markets evolve; therefore, the company wants to investigate whether their offerings provide the right solutions.

In the modern competitive marketplace, customer experience is more important than ever before. Businesses are trading in an environment where customers are able to share their experiences instantly and freely through social media and review sites. The challenge that Sunglass Hut faces it to ensure that such opinions paint the company in a positive light, which is why it needs your candid feedback. Upon completion and submission of this survey, you will receive a coupon code to write in the space provided on your receipt/survey invitation.

About the Company

Sunglass Hut, established in 1971 in Miami, Florida, is an international dealer of sunglasses and accessories. It is part of the Luxottica Group based in Italy. Luxottica is the largest eyewear company in the world, operating more than 2,200 stores across the world, most of which are part of the Sunglass Hut brand whose stores are located in the US, UK, Canada, Mexico, Brazil, the Caribbean, Australia, continental Europe, New Zealand, Singapore, Hong Kong, the Middle East, India, and South Africa.

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Sunglass Hut’s mission is to be the leading inspiration and shopping destination for the exclusive styles, latest trends, and top brands of high quality performance and fashion sunglasses.

How to Complete the Sunglass Hut Customer Experience Survey

You will need:

  • A valid Sunglass Hut receipt with a survey invitation.
  • A PC, laptop or mobile device with Internet access.
  • A basic understanding of English or French.

Instructions:

  1. Visit the survey site at www.sunglasshutfeedback.com.
  2. To begin, enter the store number, date and time of visit, associate’s name, and amount spent.
  3. Answer all survey questions candidly and thoroughly.
  4. Submit the survey and remember to write the coupon code on your survey invitation.

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Conclusion:

Was there anything about your most recent Sunglass Hut shopping experience that disappointed you? Did the customer service you received meet your expectations? Were the employees welcoming and polite? Whether positive or not, your feedback will help the company offer you a better overall experience in the future. The Sunglass Hut Customer Experience Survey will help the company improve its levels of employee engagement by giving them ownership of their roles. Your honest feedback will help them understand you and your expectations, and help them attract and retain new customers.