Shoppers Drug Mart Customer Satisfaction Survey

Shoppers Drug Mart customer satisfaction survey is powered by Inmoment and is mainly in place in order to assess the level of satisfaction the company provides to its customers. Shoppers Drug Mart aims to give the best possible experience to their customers. Having a large chain of stores across North America, customer service can be quite difficult. In order to make it more accessible for customers to provide their feedback, an online survey form is provided by the company.

Surveysdm.com Survey Details

Survey Name Shoppers Drug Mart Customer Satisfaction Survey
Survey Official Website https://www.surveysdm.com/
Survey Prize $1000 Drug Mart Gift Card
Entry Method By Online
Survey Expiry Date Within 7 days
Offer Limit One receipt per person per visit

About Shoppers Drug Mart

Shoppers Drug Mart is a Canadian retail and drugstore chain with stores across North America. The company was founded by Murray Koffler in 1962 in North York, Toronto, Ontario. It started with two local pharmacies originally named as Koffler’s Drugs in Toronto, before finally renamed to Shoppers Drug Mart in the 70s.

The company has a unique business concept because it combines professional practice, independent business ownership, and cooperative services in one company. The company eventually expanded by merging with other companies such as the Cunnigham Drug Stores, Lord’s Supervalue Pharmacies, Super X Drug Stores, Pinder’s Drugs, 24 Bi-Rite Drug Stores, and 135 Big V Drugstores.

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In 2013, the company was acquired by Loblaw Companies, thus, all Shoppers Drug Mart now carries Loblaw’s President’s Choice grocery products. At the same time, Loblaw stores also carry Shoppers Life products. Apart from pharmaceutical products, Shoppers Drug Mart also carries medical equipment, home care products, mobility equipment, and assisted living devices.

How to Enter the Shoppers Drug Mart Customer Satisfaction Survey

You Will Need:

  • A computer, laptop or mobile device with Internet connection.
  • Shoppers Drug Mart sales receipt.
  • The ability to read English or French.

Enter By Online:

  1. Go to http://www.surveysdm.com/.
  2. Select your preferred language.
  3. Prepare your sales receipt and look for the 15-digit certificate number.
  4. Enter it in the space provided.
  5. Click “Launch”.
  6. Think about your experiences when shopping in the store.
  7. Answer each question as honestly as possible. It would take around 5 to 10 minutes to finish answering all the questions in the survey.
  8. Provide the necessary information such as your contact details.
  9. After completing the survey, log out of the website.

Conclusion:

Filling up a Shoppers Drug Mart customer satisfaction survey helps the company improve their customer service. As a way of thanking customers for taking the time to fill up their survey form, they are giving rewards such as a chance to win a $1,000 worth of gift card redeemable at Shoppers Drug Mart or Pharmaprix, excluding Shoppers HomeHealthCare. The more online entries that you have, the greater chances of winning in the customer survey contest.

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