Swiss Chalet Guest Satisfaction Survey

Swiss Chalet Guest Satisfaction Survey, powered by Market Force Information, is a great avenue for letting the company know how you feel about their food, their restaurants, the menu they offer and their customer service and it only takes a couple of minutes of your time. Gathering customer feedback is a valuable tool for companies as they analyze how well they are meeting or exceeding customer expectations.

Every company knows that a satisfied customer is one who will likely offer repeat business and that is key to surviving in an ultra-competitive business world. If you are unhappy with Swiss Chalet for any reason, they want to know about it so they can resolve the problem and prevent it from reoccurring. If you are happy with your dining experience, they would also like to know about that so they can continue on with the things that make their customers happy.

About Swiss Chalet

Swiss Chalet was founded in 1954 and now have over two hundred restaurants throughout Canada. The restaurant chain is known for casual dining and offering traditional Canadian cuisine. On their menu, you can find appetizers, rotisserie chicken, ribs, beef, sandwiches and wraps, salads, pasta and rice bowls, healthier alternatives and desserts. They also have featured items and a kids menu.

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Swiss Chalet is just one of the holdings of their parent company, Cara Operations. The restaurant chain has a variety of restaurant models, some have family-style dine-in areas, others are take-out only and others are more fashioned after fast food restaurants and have drive-thru windows. You can also find Cara Operations signature Swiss Chalet powdered marinades, gravy and sauces in select Canadian grocery stores.

How to Participate in the Swiss Chalet Guest Satisfaction Survey

swiss-chalet-guest-satisfaction-survey

You will need:

  • Access to the Internet.
  • Just a few minutes.
  • Ability to read English or French.
  • Your most recent Swiss Chalet receipt.

Instructions:

  1. Visit www.swisschalet.com/feedback or www.swisschaletfeedback.com.
  2. Choose your preferred language – English or French.
  3. Enter in the check (cheque) number found on your most recent receipt.
  4. Enter your visit date.
  5. Enter the access code, also found on your receipt.
  6. Start the survey.
  7. With your most recent dining experience at Swiss Chalet in mind, answer and rate all questions or statements to the best of your ability.
  8. Provide first-hand feedback where applicable.
  9. Upon completion of the survey, enter your personal contact information if you would like to be entered into the sweepstakes as a reward for finishing the survey.
  10. The survey is complete once you are thanked for your time and your information has been submitted.

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