Powered by Qualtrics, the Hannaford customer satisfaction survey is a market research tool through which Hannaford attempts to indulge in a collective conversation with its customers about its products and services and other aspects of its business. Available at www.talktohannaford.com, the survey is a route through which Hannaford and its staff can find out how their performance has been over a time period and where should it focus more.
No business can afford to relax and rest on its laurels. The best companies and brands have always been continuously improving their products and services, and surveys such as these provide the insights to base those enhancements and alterations on.
Hannaford is not a one-brand show. In other words, it’s an established company that also functions as a parent firm to several store brands: Nature’s Place, Taste of Inspirations, Healthy Accents, Home 360, and My Essentials. The company’s motto is offering quality products at competitive prices. As far as the individual store brands go, we would need a separate article altogether to do them any justice.
The different store brands may have slightly different approaches and products to offer, but the core philosophy is the same, which is offering quality goods at inexpensive prices. The food items sold by Hannaford and the other brands are free from additional trans-fats, and each product has to pass through an internal nutrition rating system before grabbing a place on the store shelves. In fact, the store is so sure about the quality on offer, it also doesn’t mind refunding the money of customers not happy with the products.
How to Complete the Hannaford Customer Satisfaction Survey
You Will Need:
- A Hannaford customer receipt.
- A computer or mobile device with Internet connection.
- The ability to read and understand English.
- For the survey, head to www.talktohannaford.com. On this page, you would see a Next button. Above the button, there would be rules about sweepstakes. If you want to read those rules before getting started with the survey, you can do so.
- Else, click the Next button and on the next page, type the 15-16-digit PIN that’s located on the bottom of your receipt. If the receipt is more than five days old, you cannot enter the survey. So, keep that in mind before attempting the survey.
- Once you cross this page, you would be asked questions about Hannaford’s products and services and how happy or discontent are you with them.
- Answer the questions candidly, purely based on your personal interaction with Hannaford.
- All individuals who complete the survey would become eligible for the sweepstakes. You may enter the sweepstakes even without completing the survey. For further clarity or details about sweepstake rules, go to https://aholddelhaize.az1.qualtrics.com/ControlPanel/File.php?F=F_1NZe0H4j34Pkw3r.
- Hannaford Official Site: http://www.hannaford.com/