Receive one free short stack of Buttermilk Pancakes on

There was a time when organizations barely used to invest in market research or exploring their target markets. Only the financially sound and stable organizations used to have enough resources to conduct an extensive market research. But thanks to modern technology, today, even small organizations have the opportunity to base their crucial business decisions and strategies on the findings of a thorough analysis of their target markets.

IHOP is one of the organizations that use customer centrist researches for their continuous improvement. With the help of its online survey, IHOP gets a chance to find out what its customers expect of the restaurant and how their needs are evolving with time. The IHOP Guest Satisfaction Survey helps the restaurant retain its customers because it allows the management to serve the customers the way they want to be served. You can share your dine-in experience with the IHOP management at and give the restaurant a chance to serve you in a better manner. Survey Details

Survey Name IHOP Guest Satisfaction Survey
Survey Official Website
Survey Prize Receive one free short stack of Buttermilk Pancakes
Entry Method By Online and By Phone
Survey Expiry Date Within 3 days
Coupon Limit One coupon per check and expires 30 days after visit.


About IHOP

If you want to connect with people over a delicious breakfast, there’s no better place than IHOP. The USP of IHOP is that it serves a delectable variety of breakfast meals. It’s been offering that for the last 58 years. IHOP has maintained a striking reputation for delivering people an enjoyable and memorable breakfast experience for that many years.

The chain has served millions of customers throughout its illustrious journey and has put smiles on countless faces. In fact, putting smiles on people’s faces is an integral part of the restaurant culture. That’s why IHOP’s official logo has a smile on it.

How to Enter the IHOP Guest Satisfaction Survey

Terms & Conditions

  • You must take the survey within 3 days after the receipt date.
  • You must bring the receipt with you to IHOP the next time you visit in order to redeem the offer printed on it.

Enter By Online:

  1. Log on to to participate in the IHOP Guest Satisfaction Survey.
  2. Choose the language of your preference.
  3. Enter the survey code, visit time, and the server name. You’ll find this information printed on your receipt.
  4. Answer all the questions truthfully based on your most recent visit to IHOP.
  5. Enter your age for classification purposes.
  6. At the end of the survey, you’ll get a validation code that you have to write on your survey invitation, i.e., your receipt. By showing the validated receipt on your next visit to IHOP, you can redeem the offer printed on it.

Enter By Online Video Guide:

Enter By Phone:  Call 1-800-852-9076

Contact IHOP

  • Customer service: 1 (866) 444-5144
  • IHOP headquarters address: 450 North Brand Blvd., Glendale, CA 91203

  • Support email address:

  • Customer service hours: 8am-5pm PST, Monday-Friday


IHOP knows for a fact that there’s nothing more important than retaining the existing customer base. That’s something IHOP has learned from its extensive experience that spans nearly 6 decades. Customer feedback can steer an organization in the right direction and give it the much-needed competitive edge. And that’s what IHOP aims to achieve with the IHOP Guest Satisfaction Survey. You can share your customer experience with the IHOP management and help the restaurant improve its services. It will only take a few minutes.

Sources and Citations

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