Sperry Top-Sider Customer Satisfaction Survey

Customer satisfaction surveys are increasingly important for modern companies and businesses. They are inextricably connected to various business initiatives aimed at achieving customer loyalty and engagement. Such surveys have a number of benefits that modern businesses recognize; benefits that are time tested and proven. They are not only vehicles for inviting customers to share their perceptions and feelings about a company’s offerings; they are also opportunities to provide new information about the company, such as changes and innovations.

This survey is a great opportunity for you to express your opinions and present your side of the story without interruption. Your feedback and that of your fellow customers will help the company divide customers into groups, on the basis of what it should do to meet their needs and expectations. Customer satisfaction surveys are modern tools of effective communication. They also serve to identify significant trends in the feedback customers provide. Upon completion of this survey, you will be given a validation code of the offer printed on your survey invitation.

About Sperry Top-Sider

Paul Sperry, the company’s founder, came from a family of sea lovers. He grew up listening to his great grandfather talk about exciting sea adventures; tales that set the scene for his passion and inventive spirit for sailing and an interest for adventure.

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Paul began his ambitious quest for a solution to a slippery and slick deck and the rough seas when he nearly lost his life one day. Subsequently, he invented the world’s first boat shoe in a moment of inspiration. Today, Sperry Top-Sider is a premier supplier of boat shoes.

How to Enter the Sperry Top-Sider Customer Satisfaction Survey

You Will Need:

  • A PC, laptop or mobile device with internet access.
  • A recent and valid Sperry Top-Sider store receipt with a survey invitation.
  • A basic understanding of English or Spanish.

Instructions:

  1. Visit the survey site at www.talktosperry.com.
  2. Enter the access code found on your survey invitation/receipt to get started.
  3. Answer all survey questions based on your visit to the Sperry Top-Sider where you received your survey invitation.
  4. Answer all questions truthfully and thoroughly.
  5. Submit the survey.
  6. Note down the code you receive on your survey invitation and use it to redeem an offer on your next visit to a Sperry Top-Sider store.

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The Sperry Top-Sider Customer Satisfaction Survey is an effective tool for judging customer expectations and loyalty. When you point out the services or products you like or dislike, your feedback will reveal what keeps you coming back. Learning the impediments or the drivers behind customer loyalty is the key to success and longevity. Such surveys have the advantage of highlighting the level of customer satisfaction. As you complete this survey, it is important to understand that positive as well as negative feedback is equally important to the company.