Caribou Coffee Customer Satisfaction Survey

When you take the Caribou Coffee Customer Satisfaction Survey, you will help the company improve its customer service and products to meet your expectations. The company is eager to know how its customers feel; therefore, it you have anything to say, whether positive or negative, you are free to participate in their survey, as long as you have a recent purchase receipt from a Caribou Coffee house. For taking the time to answer a few simple questions, you will get a coupon code to redeem the offer printed on your receipt.

The survey is a business strategy aimed towards ensuring that your overall experience at Caribou Coffee is satisfying and memorable, in addition to providing excellent coffee and services. This is particularly vital when competitors offer identical or similar products and services. Therefore, customer satisfaction is a primary business goal for the company.

About Caribou Coffee

The Caribou Coffee Company is the 2nd largest specialty espresso and coffee retailer in the U.S., with locations in 18 states and the District of Columbia. Headquartered in Minnesota, it specializes in roasters of their own blends of coffee, handcrafted espresso beverages, bakery goods and sandwiches, and tea.

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The company operates more than 270 company-owned outlets in the U.S., as well as 203 franchise coffeehouses in 10 countries.

How to Complete the Caribou Coffee Customer Satisfaction Survey

Caribou-Coffee-Customer-Satisfaction-Survey

You Will Need:

  • A computer or mobile device
  • Internet connection
  • A valid Caribou Coffee receipt with a survey invitation
  • A basic understanding of English

Instructions:

  1. Enter the survey site at www.tellcaribou.com.
  2. Input the 14-digit code as it appears on your Caribou Coffee receipt.
  3. Select the time printed on your Caribou Coffee receipt.
  4. Click start to begin the survey.
  5. Upon completion of the customer satisfaction survey, you will get a confirmation code you can use to redeem the special offer written on your receipt.
  6. Select your visit type and click next.
  7. Think about your most recent visit to a Caribou Coffee shop and answer a series of questions based on your experience.
  8. Answer all questions honestly and thoroughly.
  9. Write the validation code you get on your receipt and use it as a coupon on your next visit to Caribou Coffee.

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Conclusion:

The customer satisfaction survey is the medium through which the company wants to collect your feedback about your experience at any one of their outlets. The company values your feedback and opinions, which it considers a valuable gift that will help it improve its services and products. The survey results are pertinent to virtually every area of the company, which is why Caribou Coffee is willing to reward you with a voucher code for five minutes of your time.