Maurices Customer Satisfaction Survey

Maurices customer satisfaction survey is designed to understand customer likes and dislikes about the company products and its customer service. The survey will enable the company to know about customer preferences and identify the reasons for grievances if any. Your feedback can be instrumental in bringing about significant changes in the brand and enable it to better its products and services. The main aim of the survey is to collect actionable feedback about the company that it can utilize to enhance its overall customer experience.

Guest satisfaction is crucial for the growth of a business. Knowing about the preferences of the customers is key to being successful. The survey is important for the company to understand if it is able to meet the demands and expectations of its customers and improve the quality of its products and services. It is a way to know what is working and what is not working for the company.

About Maurices

Maurices is a well-known women’s clothing retailer. Founded in 1931, it offers a wide array of clothing items, shoes and accessories from several brands.

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The store caters to a wide array of clientele ranging from size 1 to 26. It is known to offer attractive discounts from time to time. It was rated as one of the best employers by Forbes on their website.

How to Complete the Maurices Customer Satisfaction Survey

You will need:

  • To be legally of age in your country of residence.
  • To not be an employee or family member of an employee or an affiliate of the company.
  • To possess computer or mobile device with internet connection.
  • To have a valid receipt from Maurices with an invite to take a survey.
  • To understand English to be able to complete the survey.

Instructions:

  1. Have the purchase receipt at hand and visit the survey website at www.tellmaurices.com.
  2. Select your preferred language.
  3. To start the survey, enter the following information from your receipt: date of visit, order, amount spent, store number, KS number and your age.
  4. Think about your recent visit to the store and answer all questions based on your experience of that day.
  5. Upon completion of your survey, you will get a validation code that you can use to redeem the offer that is mentioned on your receipt.
  6. Answer as many questions and as candidly as possible. Let them know if you have anything else too that you would like to share with them.
  7. Note the code you receive on your receipt and redeem your offer with it.

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Conclusion:

It is a great opportunity for you too to voice your opinions and ensure better service on your next visit. The company is aware that satisfied customers come back for repeat purchases and takes the necessary steps to improve itself.