The most common tool used by all restaurants and food companies in order to identify unhappy and unsatisfied customers is an online survey. Measuring the level of a customer’s satisfaction cannot get any accurate than this. Owing to the kind of insights that can be gathered with the help of customer satisfaction surveys, Popeyes also allows its customers to participate in the Popeyes USA Guest Experience Survey available at www.tellpopeyes.com.
If you ever visit a Popeyes restaurant and come out unsatisfied either with the food or with the customer service, all you need to do is make a few clicks on your computer and submit your feedback to let the management know what issues bothered you during your visit. Your valuable feedback will bring the weak areas of customer service to the management’s attention without fail. And all your complaints will be taken care of as soon as possible to make sure your next visit is a memorable one.
TellPopeyes.com Survey Details
| Survey Name | Popeyes USA Guest Experience Survey |
| Survey Official Website | https://www.tellpopeyes.com/ |
| Purchase Required | Yes |
| Entry Type | Online |
| Age Limit | 18 Years and Over |
| Survey Reward | Get 2 Pieces of Chicken and a Biscuit Free! |
| Entry Limit | One per person per receipt |
| Receipt Expiry | 2 Days |
About Popeyes USA
Popeyes is a famous American fast food chain. Founded in 1972 in New Orleans, Louisiana, Popeyes is known in the mainstream by various names, including Popeyes Famous Fried Chicken & Biscuits and Popeyes Chicken & Biscuits.
Popeyes USA happens to be one of the largest and most reputable quick-service fast food chains that serve fried chicken. Today, you can find Popeyes restaurants in more than 2,000 locations in the United States, Puerto Rico, and 30 other countries.
How to Enter the Popeyes USA Guest Experience Survey
Enter By Online:
- Log on to www.tellpopeyes.com to participate in the Popeyes USA Guest Experience Survey.
- Choose between English and Spanish language.
- Enter the date and time of your purchase, the total amount spent, and the 5-digit restaurant number. You can find all this information printed on your store receipt.
- Answer all the questions candidly based on your recent visit to a Popeyes restaurant in the USA.
- Enter your name and contact details for classification purposes and to get a validation code to redeem.
Enter By Online Video:
Conclusion
Popeyes USA offers a humble reward to all its customers who are courteous enough to take out ten minutes to participate in the Popeyes USA Guest Experience Survey. That reward is 2 Pieces of Chicken and a Biscuit Free! If you love hanging out with your family and friends at Popeyes, feel free to share your customer experience with the concerned team who’ll do everything in its power to meet your expectations and make your future visits to Popeyes even more enjoyable.
Related Links
- https://www.youtube.com/watch?v=NTxBTLpbc-E
- Popeyes Official Website – https://popeyes.com/
I would like a milky gravy on the mashed potatoes instead of what I got.
Pleasant gentleman took our order . Not only were the tenders warm and inviting; so we’re the employees. Thank you for the fantastic tenders, buttery biscuits, delicious potatoes AND GREAT STAFF!!!
Had a recent meal from Popeyes which I ordered through door dash . My children and I were eating when we noticed that the bones in the drum sticks,thighs,and the drumet of the chicken wing , were broken and had little slivers that could of been swallowed. When I addressed it with them they offered 2.99 off next order not good.
What do you not understand , when a costumer says a gallon of ice tea it should be cold i would hope. i feel i just got robed at Popeyes #12448 for $4.29 . when i asked them if they had any cold Ice Tea they said no and just looked at me like i was from another planet, and kept my money. I just walked away . I will never go back.
had a bad experience at your store #4022 today,took your survey other day for 2pc and biscuit went to store to reedem today and was told i need receipt along with validation code then was told i need receipt also did not have on me, so i was told they cannot honor without purchase receipt. i did notice after the fact that it does say so on survey slip so i was told by jen i need to go back home and get. so i left was going to go 5 miles home to get but decide to go back and buy 2-2ps chicken and biscuit instead of driving all the home for receipt. I purchase chicken there once a week and cant understand issue. then i asked for honey sauce and she gave me 3 packets i asked for a couple more and she told me she is only allowed to give only a couple .what is going on when you spend money and get poor attitudes?
I took survey but was not given validation code.
Always enjoy the fabulous crispy chicken. Keep up the good work.
Popeyes is great place to eat.
The Miami Gardens store is the worst. The employees along with the manager has no manners at all. I ordered a 5 piece meal with two sides, and the chicken came out looking like they used old grease. They told me I could wait 15 minutes for fresh chicken, so I agreed. I sat for 20 minutes before approaching the window. When I did they told me it wasn’t ready. I asked for my money back and they ignored me. Keep in mind I couldn’t go in because they lock the doors when the nearby high school releases. They finally gave me my food and I just took it. It was hot my kid and I kid were hungry and he had to go to tutoring. Guess what after waiting 30 minutes instead of getting the five pieces of chicken I ordered and paid for they only have me four. I called and they asked me to come back. That would be fine if I didn’t have to drop my kid off and get back to work. I live near this location but would rather drive 20 miles to the next one just to avoid such poor and incompetent service. I will eventually go back after work but as for frequenting them in the future that will be a negative. I’ll just go to the nearby Books fish and chicken joint. It’s cheaper and you get more bang for your buck.
Trying to do the survey but would not open up. I just wanted to document how many times I’ve visited store 5545 and received an incorrect/incomplete order. I’ve returned as a customer even after being told that the oven/fryer was down. I understand problems. I don’t understand pulling over to wait for an order and that order not be correct. I have a limited amount of time for lunch. I simply can not continue trying to be a happy, committed customer with these types of repeated issues.
at store #10587, beaverton, oregon, the food and service were very good, but when looking for a place to sit, there wasn’t any clean tables and three of the four trash cans needed to be emptied. I did not notice alot of customers while dining there, so I couldn’t understand the mess that my wife and I saw.
Since the Popeyes store # 12883 in Morristown , Tenn. has open myself and several of my friends have visited this store . When you go into this store the dining area is uncomfortable . When you come out of the store you are sweating it is so hot , if you are sitting next to the Windows it is worse. I have this complaint from several people .Why are there no shades on the Windows and why is the temp not lowered . Is this store going to be like the previous one we had here or is it going to be a store you can only way at in the winter months. Thanks.
I’m at the Pope yes in corpus christi, on Greenwood. Been waiting for and hour. People in the drive thru r getting there order before anyone inside. Still waiting. I’m so mad. Don’t come here plz!!!
I have no complaints about the food.However your equipment is another story.Try and order is not pleasant as it sounds like your trying to communicate with being from outer space.As much as yall advertice you might want to use that money to upgrade your machines.
Terrible service in macon ga, over charged and was refused a receipt!
This survey process sucks! It is difficult to navigate the process. The receipt that I was given didn’t have the necessary info for me to complete the survey. No one answered the phone from the Popeyes that I went to so I don’t think I’ll be recommending anyone to patronize Popeyes Chicjen.
This is the 4th time we went to this Popeyes store#12012 and our food took 27mins fries not cooked right and shrimp was too salty
Good afternoon, gentlemen of popeyes. My name is jose mendez I am a store clerk number # 16. The problem is that I have 15 days with the problem of my payment. I have a problem with the date of birth on the card that I can not resolve or verify the payment. Please ask me to solve the problem. We have sent several emails with Mrs. Sandy Lopez and have not yet responded. I think that if I do not see that they do not solve I will have to go to the court so that I can solve this problem. I thank you that you pay attention to this email because my work is also worth as I served you. Thank you
Store #2555 we have gone to the store, after church every Sunday morning for the past 10 years, but quality and service have gotten so bad that we will not go back. Today the chicken on the buffet had to be from yesterday, the salad bar was empty , and very little of anything else. Service and supervision was cool No one seems to care.. 90percent of your regular customer no longer go there.we are very sad. To see how bad yt? Has gotten.I can not understand how you can let a freshman like the go to help so fast.Thank God KFC is getting better. Nothing is going to change uncles you get different people and good supervision. Good luck
I like it alot and the service is fast.
I had a goodtime there.. I liked the quick service and the freindly staff.i appreciate it. Good luck
I did the survey but didn’t get a validation number for the back of my receipt.
Excellent place to eat. The entire team seem to be very upbeat, had welcoming smiles and we’re very polite. The food was very good and the prices are very resonable. All Eyes on you. Thanks Team POPEYES!!!
I ordered a fish and shrimp platter with fries and red beans and rice from store #178. I drove back to work , grabbed a few fries and they were cold. Then I opened the red beans and rice container to find out it was all beans and juice. No Rice. I am seriously thinking about not ever going back.
Im here at winter haven,fl Popeyes and the cashier iesha is super nice friendly and always smiling she makes sure your order is on point and she’s very fast. I gotta say never thought of doing a survey before until now wish everybody was as professional as her
I tried to use my receipt from popeyes today and it will not let me use it.
We love your product, but must say the service in your store in Shawnee, OK. is horrendous, they hire people who must have no education or training.
Stopped at the popeyes in Grenada ms..on 04/24/23 at 7pm. As I walked into the restaurant there was a broom laying on the floor as you walked up to the counter..no big deal..I ordered my meal..I’m the only customer in there at the time..they give me a cup for a drink..no ice..I asked did they have any in the back..nope they “ain’t” got none.Ice machine was broke… I wish she would of told me that before I ordered a combo meal..then as I was waiting for my order..they was out of spicey chicken ..it would take 15 minutes to make..so I got the regular chicken..this chicken was as rubbery as a rubber band.. Y’all need to have a look at this restaurant in Grenada ..no wonder they never have any business!
I realy like your chickenbut the last 2 times I’ve ordered chicken at the store in Riverview, FL, on Big Bend Rd. they have messed up on the chicken. I ordered 12 pc family pack in the drive thru, when i got home there were 3 legs, 3 breast, 6 wings(no thighs). The other time I ordered 12 pc pack and I got 3 legs, 1 thigh, 2 breast, 6 wings(if I wanted wing I would have gone to Buffalo Wild Wings next door). every other chicken places give you 3 of each. I don’t know if this is standared for your francise, if it is I won’t be getting food from Popeyes again.
Hello, I want to subscribe for this webpage to obtain newest updates, therefore wherre can i do it please
help out.
The drive thru window at store 11730 needs help with quality control. My orders are frequently wrong!
Today I ordered ranch dressing and received blackened ranch, yuck. Also, my red beans and rice was a
bowl of stinky dry rice with crumbled hamburger. What the hell was that.
Poor service at the restaurant in Fishers, Indiana. The crew was not friendly, they were fighting among themselves, and offered up no apologies for a twenty plus minute wait for carry out. No thank you was given, and no eye contact made. The food was good, but all was tainted by the poor service experience.
La experiencia muy buena…servicio rápido. Comida de muy buena calidad…lo recomiendo
After getting out of Christmas traffic to go into our local Popeyes, an item still being advertised on tv and in the restaurant, they are out of the boneless wings for the $5 box. When asked, there was no substantiation offered. Really disappointed. Save your ad money if it’s not available.
Great service at the Montopolis Drive store here in Austin, TX
Must try the 5 dollar boneless wing bash-great food for a great price
LOVE POPEYES!!!!!!!
I eat at Popeyes every Friday in Lexington, KY and I look forward to it all week. The service is always great and fast. The quality of the food is consistently great and I hope they open another one closer to my home!
Ok I don’t really understand why this store Can’t get it together. #11520 is the store. First of all I blame the company (popeyes) a platter in any restaurant is bigger than the combo. But no the same amount of food and add on two tiny sides. The price is ridiculous, you add on two sides and your price goes up 3 to 4 dollars more smh. Now back to the store I just wish for once I go up there and they get my order right. They ask for your name and still get your order wrong! You have about 4 people at the window and they are just giving out the wrong orders. Meanwhile the manager is just standing back as if he is new. As I sat in drive thru three orders was wrong get to me I be damn if they didn’t have my order wrong. Come on get your staff!!!!!#!! #justsaying
Me and my wife stop at the Wytheville story they was out of Cole slaw we ordered a 10 pc to take home got home only 5 pc called got a answer machine left no sill haven’t heard anything very disappointed she did not call back we live in Bluefield it’s a 30 min ride
Just ate at your location on chef me mitre very good service.
Really good and delicious and satisfying!!!
The drive thru worker was very disrespectful she had a bad attitude & was very in appropriate if she will be there again i won’t ever come to Popeyes again .
You spend $14.00 on a meal in Salem, Oregon and they do not have the air conditioner on when it is almost 90 degrees out. Poor business sense. I’ll never come back.
My last order was missing an item that I paid for but did not notice until I was several miles away from location so I just paid for something that I did not receive.
Call me 408 545 8456 big problem at Santa Clara store 8691
Good food
Good place to eat…friendly team..wish you all the best
Need a better drink selection
Hello I can into the Concord store in North Carolina. And I was greeted with this beautiful smile. A friendly cashier she took my order and was very fast. I asked her her name she told me Kara. She was very nice and made my day. I wish you all had more friendly worker’s like her! Thank you