Pets at Home Customer Satisfaction Survey

Opinion surveys allow businesses to collect valuable information from their customer base while simultaneously strengthening perceptions that they genuinely care about their customers’ opinions and welcomes their feedback. Businesses that do not have processes in place to gather customer feedback should do so quickly with the help of customer opinion surveys. By listening to customers, a business is ideally situating itself to maintain or develop a competitive advantage. The Pets at Home Customer Satisfaction Survey provides the company’s leadership with important input for short-term and long-term strategy development. The survey will also help the company enhance or develop products and services, reward employee performance, establish procedure and policy decisions, and much more.

One of the reasons why businesses conduct customer opinion surveys is to boost revenue. These increases in revenue and sales happen through better delivery of products and services, better identification of customer needs, and improvements to existing services and product lines. After identifying areas of improvement, the company will likely see increases in the average customer purchase per visit and in repeat business. In the long-term, the business can expect to build a devoted and loyal customer base that is willing and ready to recommend the company to other people and is enthusiastic about trying the new services and products the company offers. Survey Details

Survey Name Pets at Home Customer Satisfaction Survey
Survey Official Website
Purchase Required Yes
Entry Type Online
Age Limit 18 Years and Over
Survey Reward win £500 of gift vouchers
Entry Limit One per person per receipt
Receipt Expiry 7 Days

About Pets at Home

Pets at Home, UK’s largest pet supply chain, offers a unique proposition to pet owners, including multiple websites across different brands, a large network of stores, pet services through the chain’s grooming services and vet practices, and exclusive and innovative products.


The company’s stores offer a unique purchase experience, since customers value products that are innovative, regularly refreshed, and different. The chain operates more than 370 stores across the UK, employing approximately 6,000 workers. Whether you are keeping cold water, tropical, or marine fish, Pets at Home has a wide range of equipment to choose from.

How to Enter the Pets at Home Customer Satisfaction Survey

You will need:

  • A valid store receipt with a survey invitation.
  • A PC or mobile device with Internet access.
  • A basic understanding of English.

Enter By Online:

  1. Visit the survey site at
  2. Enter the quote ref, date, time, and total amount spent to begin the survey.
  3. Answer all questions candidly.
  4. Enter the prize draw.
  5. Provide your compact information.
  6. Submit the survey.


As a customer, you have a vested interest in seeing the company’s services and products improve. By asking you to critique their products and services, Pets at Home will be able to identify areas that need improvement, and develop plans to address those weaknesses. The Pets at Home Customer Satisfaction Survey will also allow the company to identify areas of strength, which will be integrated into sales and marketing strategies to guarantee future business. When you submit the survey, you will get a chance to win £500 of gift vouchers.

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