A customer satisfaction survey is a highly effective process of gaining valuable feedback and information from customers and plays a vital role in managing, measuring, and maintaining customer loyalty. The Valvoline Instant Oil Change Customer Satisfaction Survey features a variety of questions covering different areas of the company’s operations. As part of their endeavor to ensure their customers are completely satisfied, Valvoline Instant Oil Change invite you to participate in a short survey, which will give you the opportunity to express your views and opinions about their stores, products, customer service, and/or support.
Successful customer satisfaction surveys should help businesses to better position themselves among potential customers and maximize the retention of existing ones. They are essential for continuous improvement of services, products, and support, as well as business survival and competitiveness. The company will use the information you provide to verify that it is well positioned amongst its existing and potential customers.
TellValvoline.com Survey Details
Survey Name
Valvoline Instant Oil Change Customer Satisfaction Survey
Survey Official Website
https://www.tellvalvoline.com/
Survey Prize
Get a $7 oil change coupon
Entry Method
By Online
Survey Expiry Date
Within 7 days
Survey Limit
One survey per person per purchase
About Valvoline Instant Oil Change
For over 25 years, Valvoline Instant Oil Change has delivered fast, convenient maintenance solutions to busy vehicle owners. Founded in 1986, the company is the trusted, quick, and easy choice for drive-through maintenance and oil chance services to help customers avoid inconvenient and costly breakdowns. It is one of the largest quick lube companies in the U.S., with more than 930 outlets across the country.
Some of the reasons why vehicle owners choose Valvoline Instant Oil Change are: flexible billing options, fast service, customized maintenance plans, night hours and weekend service, and support of major fleet plans. In addition, the company offers an excellent business opportunity for entrepreneurs interested in a trusted business model through its franchises with support and site selection, talent management tools, training programs, marketing, and more.
How to Enter the Valvoline Instant Oil Change Customer Satisfaction Survey
You Will Need:
- A PC, laptop, or mobile device.
- Internet access.
- A Valvoline receipt with a survey invitation.
- A basic understanding of English.
Enter By Online:
- Visit the customer survey site at www.tellvalvoline.com.
- Enter the 17-digit entry code found at the bottom of your invoice.
- Click ‘Start’ to begin the survey.
- Think about your most recent visit to a Valvoline shop and answer questions based on your experience.
- Answer all questions truthfully.
- Submit the survey and click the coupon button to receive the incentive.
Conclusion:
Through this survey, Valvoline Instant Oil Change will be able to understand your experiences and identify the critical areas that drive your satisfaction, thereby improving your future shopping experiences. Your feedback will also empower the company’s managers and employees to work together to ensure they are delivering the best experiences. When you complete this simple survey, you will get a $7 oil change coupon.
Related Links:
- Valvoline Instant Oil Website: http://www.vioc.com/
- Valvoline Instant Oil Coupon: http://coupon.vioc.com/coupons.aspx
I have received a receipt for an oil change I didn’t have done. The person who did have the oil change done is: Jeff Womack at 36 Whitepine Cir. Fletcher, NC 28732. I live in south central Washington state. My email is jwom@aol.com and somehow that is the one you have used for Jeff. Please check with your customer to verify his email address as I’m sure he’d like his receipt. I didn’t have to make this effort to let you know about this but wanted to give you every chance to maintain good customer relations. Thank you for correcting this.
Good job thanks
I just got an oil change at your Corbin location and must say the attendant was the rudest and most impolite person. put fluid in the wiper bottle and only checked air in the tires after I asked him to. was on his cell phone all the time we were there. will not be a repeat customer.
My mother and I stopped in to the Xenia location for an oil change. They were so friendly and very informative. They explain everything to clearly for my mother and I could understand. Les and he team were great!!
I just paid the the most I ever paid for a oil change, 67.00 for 4 and a half quarts of oil and a filter? You have changed my oil sense it was new in 2004. It will be my last time.
my car went in with a coolant leak and a overheating problem, was in for a week. when I got it back the leak was fixed but it was still overheating, when I got it home I found the air intake was not located properly and had a broken bolt in it, also the header tank was not located in its mounting and was hanging on one bolt the temperature sensors plug was loose the locking spring/catch had been broken ,also a thread had been stripped in the thermostat and an odd nut and bolt had been fitted
loves the store, visited weekly