The Fresh Market Customer Experience Survey

The Fresh Market Customer Experience Survey, powered by InMoment Inc., is a marketing tool used by Fresh Market to gauge their customer satisfaction rating. Satisfied and happy customers are the goal for any business, as they are the ones who return more often and are likely to spend more money at the place of business. Allowing such a method, like the Fresh Market Customer Experience Survey, provides the business a way to interact with their valued customers and hear what they have to say.

Many people don’t take the time to fill out customer or guest surveys as they think it won’t make a difference. However, many companies have changed and adjusted their selling strategies and implemented new policies in an effort to raise their customer satisfaction rating. When customers buy a product or utilize a service at the place of business, they expect it to be worth their time and their money. If the business fails to meet or exceed your expectations, it is important to let them know. If they get enough of the same kind of feedback, they are more than likely going to make adjustments to address the issue.

About The Fresh Market

The Fresh Market is a North Carolina-based chain of gourmet grocery stores. It was founded in 1982 with a business model of styling it after open European-style markets. The private chain has more than 170 locations throughout the United States and employs over 13,000 people. Fresh Market is known for its unique and hard to find grocery store items as well as organic and grass-fed milk.

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The Fresh Market makes it a company goal to utilize as many local growers and suppliers as possible as well as giving back to their local communities through various fundraising and charity ventures. With several awards and accolades to their credit, they have a very loyal customer base.

How to Complete The Fresh Market Customer Experience Survey

Fresh-Market-Customer-Experience-Survey

You Will Need:

  • Access to the Internet.
  • Three to five minutes of time.
  • Your most recent Fresh Market receipt.
  • Ability to read English.

Instructions:

  1. Access the Fresh Market Customer Experience Survey by visiting www.thefreshmarketsurvey.com.
  2. Click “next” to proceed.
  3. Enter the survey code found on your most recent Fresh Market receipt.
  4. Answer all questions as accurately and as honestly as possible.
  5. Write in your own thoughts and words when available.
  6. Enter in your contact information.
  7. Upon completion of the survey, if you so desire, you can enter a sweepstakes to win a $500 Fresh Market gift card, given away once a month.

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