UGG Australia Customer Satisfaction Survey

Customer satisfaction is a business’s ability to attract and retain customers and improve customer relationships over time. Every interaction customers have with a business’s products and/or services is a reflection on quality. When customers have a great experience, they usually want to go back. The UGG Australia Customer Satisfaction Survey is a measurement tool that continuously aims to capture the voice of the customer through the evaluation of performance from the customer’s perspective. The feedback collected will provide a platform for the strategic alignment of business resources to deliver what customers need most. Customer satisfaction surveys are evolving and moving beyond the early measurement of satisfaction. They are moving towards approaches that allow businesses to compete more effectively in their target market.

All businesses must strive to satisfy their customers. When a customer is satisfied, he/she is more likely to purchase more from the business concerned. Like any other key aspect of a business, customer satisfaction has to be measured. Without good measurement, businesses have no way of knowing whether they are improving or getting worse. Numerous factors have an impact on customer loyalty and satisfaction. Most businesses do not have the resources to attack and resolve all problem areas. However, they must know what is most important to their customers and where to employ their resources for the greatest impact.

Your feedback is very important to UGG Australia. Take a few minutes to complete the UGG Australia Customer Satisfaction Survey and you will be automatically entered into a prize draw for a $250 gift card.

About UGG Australia

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UGG Australia, a division of the Deckers Corporation, is a US footwear company. It is trademarked in the US and more than 130 other countries for footwear, clothing, bags, home goods, outerwear, and more. The brand is famous for its sheepskin boots, which have evolved over time to become the UGG classic style.

How to Participate in the UGG Australia Customer Satisfaction Survey

UGG-Listens-survey

You Will Need:

  • A valid store receipt with a survey invitation.
  • A computer or mobile device with Internet access.
  • A basic understanding of English.

Instructions:

  1. Visit the survey site at www.ugglistens.com.
  2. Specify your method of shopping.
  3. Choose the country, city, and location you shopped from.
  4. Answer all survey questions candidly.
  5. Enter your contact information for the purpose of the prize draw.
  6. Submit the survey.

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Conclusion:

Measuring customer satisfaction is vital for improving a business’s support and product quality. UGG Australia understands that satisfied customers continue to buy from them, seldom shop around, and are great advocates for the business. The company wants to have a good read on its overall quality of service. It wants customers to know that it is reliable. After getting feedback from its customers, UGG Australia will act on the information received to improve customer experience.